Stephen Theodore Email & Phone Number

Columbia, MD, US

Baltimore, MD, US

- Respected, dependable and effective leader responsible for ~$139M of annual IT spend in software, hardware and telecom sourcing categories eFirst as a whole, and delivering strategic solutions with increased overall value- Orchestrate all sourcing activities related to IT software, hardware, and telecom (~350+ projects annually)- Developed, trained, and.

US

• Lead high value software sourcing & acquisitions team responsible for ~$225M of annual spend and ~190 agreements
• Develop category strategy and advise on/endorse agreement-specific strategy and commercial actions
• Optimize category requirements and resources to ensure spend targets and client requirements are achieved
• Manage changing priorities between category strategy, work plan, clients, and management
• Identify knowledge gaps and develop team/individual training, career and succession plans
• Identify and develop process efficiencies to increase speed and value and to reduce agreement maintenance

US

• Planning and budgeting leader responsible for third largest Global Supply Chain Organization across all industries.
• Responsible for managing Global Supply Chain budget of $72M, staffing of 530+ positions, and 100+ individual cost centers resulting a year-end variance of 0.8% vs planned budget
• Develop and steward five-year resource efficiency plan to offset annual inflation of ~$3M and expected growth
• Collect, analyze and present global spend data/recommendations to Global Supply Chain and ExxonMobil Procurement Leadership Team, resulting in critical business decisions on spend and client billing
• Responsible for estimating all Procurement Expatriate costs with HR valued at ~$40M per year
• Direct and coordinate with 17 in-country planners to follow spend directives and provide ledger trend analysis

US

• Responsible for developing and implementing strategic procurement strategies for IT clients, achieving $132M in savings, combining strategic IT vision and Procurement total cost of ownership analysis.
• Achieved $50M in savings through development and implementation of a Global Enterprise Hardware Storage Strategy, which developed a tiered storage solution leveraging a bid exercise and negotiations with vendors
• Achieved $38M in savings through development and implementation of Global Print Strategy, combining printer consolidation, Multi-Function Device introduction, high efficiency toner evaluation, bid exercise and vendor.
• Actualized $34M in savings through the development and implementation of Mainframe Hardware and Software Negotiation Strategy, which leveraged the purchase of both software and hardware and the potential of technology.
• Attained $10M in savings through development and implementation of Global Backup and Storage Administration Software Strategy, where negotiation leverage was created by convincing incumbent vendor that vendor.

US

• Served as high impact Situation Manager for Wintel server outages and led team responsible for ordering and coordinating hardware and OS installation for 70+ global projects.
• Served as hurricanes Katrina & Rita IT situation/resolution manager by assessing damage to IT infrastructure at multiple sites, by coordinating with multiple IT groups to develop and implement service restoration.
• Served as single point communication contact for business clients for all high impact outages for North America
• Streamlined end-to-end installation process by three weeks through touch point reduction and process optimization
• Built, cross-trained and managed North America Server support team in Brazil, which was responsible for installation and certification of ~100 new servers per year, utilizing multiple groups through a centralized process
• Created and stewarded global server installation schedule for all IT and Business projects to improve coordination with IT project managers and meet aggressive installation schedule and project timeframes

US

• Led core and extended team resources for steady-state and project support of global Wintel server network.
• Successfully, managed and coordinated IT portion (server, network, PBX) of high profile D.C. Public Relations office move with oversight from ExxonMobil CEO
• Managed Fairfax Asset Reconciliation project, consisting of 5000+ desktop and laptop assets, during which asset write off /missing count was reduced from 2000+ to less than 50
• Advised on Security & Controls requirements for Windows server business applications and internal audits
• Optimized and transitioned server security report review process from a manual multiple day single point of failure process to an electronic, remote, multiple hour process with multiple layers of redundancy

US

• Led centralized team responsible for supporting global internet/intranet gateways and De-Militarized Zone.
• Standardized and transitioned GetAccess pilot from lab into global service line with multi-tiered support structure
• Improved service level by driving cross-functional training for support team and single tiered proxy server design
• Coordinated support/project activities for three regional internet gateways and server infrastructure
• Created, gathered, and reported monthly service level stewardship KPI’s to customers and management
• Improved service reliability and proactive monitoring by expanding NetIQ solution into Intranet/Internet/DMZ.

US

• Support analyst on centralized Exxon MS Exchange email team, support 120+ servers in 20+ countries.
• Successfully designed and installed Kanji language Notes 4.5/Exchange connectors betweenMobil Lotus Notes and Exxon Exchange email system, providing communication link for Day 1 merger announcement
• Designed and installed global NetIQ monitoring system, improving proactive discovery and resolution
• Designed and implemented hardware upgrade plans for Japan and Singapore sites, replacing ten email servers while being completely transparent to users
• Discovered and coordinated multi-team resolution of high impact North America “OVVM Stand In” problem, eliminating daily email delivery delay of two hours

Master Of Business Administration (M.B.A.), Logistics, Materials, And Supply Chain Management

Bachelor Of Science (B.S.), Information Technology, Marketing, International Business