ResponsibilitiesEnsure guaranteed uptime of key applications such as Active Directory, Exchange and Livelink document management system.Key contact with infrastructure vendors and partners.Ensuring the effectiveness of our disaster recovery plan.Technical vetting of change control requests.Assist the ICT Operation's Manager to deliver projects in time and on budget.AchievementsDesigned and deployed two datacentre implementations of VMware vSphere.Technical lead in the upgrade of our Windows 2000 based Active Directory infrastructure to Windows Server 2008.Technical lead in the design and implementation of System Centre Configuration Manager 2007 R2Deployed System Centre Operations Manager into the environment for systems and applications monitoring.Coordinated the relocation of the Glasgow office including deployment of VoIP telephone system and the relocation of a large server room.Implemented the use of two co-location facilities at Milton Keynes and Glasgow.

Technical role responsible for the completion of business critical projects, while working to deadlines with limited resources.Ensure 24/7 availability of MS SQL based Facilities Management Helpdesk system and Leisure membership system to 9 FM Sites.Responsible for Backup and Disaster Recovery of Server and Network infrastructure.2nd level support to over 1600 users spread over various permanent and temporary geographical locations throughout the UK and Europe.Achievements Lead technical resource in UK implementation of Microsoft Windows 2000 Active Directory.Lead technical resource in UK implementation of Microsoft Exchange 2003 and Microsoft Office 2003.Participated in the design and implementation of a Cisco VPN solution and deployment plan for all remote users.Design and administration of a fully autonomous UK wide anti-virus solution using Network Associates ePolicy Orchestrator.Design and administration of patch management and patch deployment using Microsoft SUS and Shavlik products.Deployment and maintenance of SAP client to 500 users.

Assist with first and second line support of all IT systems to offices in Glasgow, Edinburgh, Manchester and Leeds. Administration of Windows NT 4.0 domain and Exchange 5.5 mailboxes. Hardware/software upgrades, printing issues and PC builds.

Cash handling, stock control, responsible for store staff.Responsible for daily management of various stores in Managers absence.