Stephen Thompson

Stephen Thompson Email and Phone Number

GM at AusNet | Leader | Delivery Expert | Problem Solver @ AusNet
Stephen Thompson's Location
Prahran, Victoria, Australia, Australia
Stephen Thompson's Contact Details

Stephen Thompson work email

Stephen Thompson personal email

n/a
About Stephen Thompson

A senior leader with extensive experience driving strategy through to delivery, leading complex transformation initiatives across people, process and systems. A keen eye for detail with a focus on quality and an outcome-driven approach. A wealth of knowledge enriched from working with a range of businesses, governments, not-for-profits, and consulting. I am a collaborative and engaging leader, having led and coordinated a range of small and large teams, both multi-disciplinary and indirect, as well as partners and vendors. I love working with people, and in providing a supportive environment to set them up for success.I have extensive experience in commercial negotiation, as well as in a range of delivery methodologies including relevant certifications.

Stephen Thompson's Current Company Details
AusNet

Ausnet

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GM at AusNet | Leader | Delivery Expert | Problem Solver
Stephen Thompson Work Experience Details
  • Ausnet
    General Manager, Customer & Community
    Ausnet Aug 2024 - Present
    Southbank, Vic, Au
  • Ausnet
    General Manager, Strategic Planning & Performance
    Ausnet Feb 2024 - Aug 2024
    Southbank, Vic, Au
  • Ausnet
    Program Director
    Ausnet Jun 2021 - Feb 2024
    Southbank, Vic, Au
    - Directed a ~$35m complex transformation program to deliver large scale operational and technology change into AusNet’s network control functions ensuring performance improvement and run-cost reduction- Coordinated the rapid response program to deliver emergency financial support to impacted customers on behalf of the Victorian Government during several 2021 storm events- Directing AusNet’s flagship transformation initiative to deliver a high impact and complex solution that redevelops AusNet’s core business operations and brings about the next generation in advanced automation-driven technology to better manage Victoria’s electricity network- Scope and coordinate all planning and funding for portfolio initiatives.
  • Ausnet
    Program Manager
    Ausnet Apr 2018 - May 2021
    Southbank, Vic, Au
    - Directed a team to successfully deliver the lead regulatory program for Australian Energy Market Commission ‘5 Minute Settlement’ and ‘Global Settlement’ Rule Changes, involving extensive business process and technology change (~$80m investment) over 24 months- Led teams, partners, and vendors to deliver key initiatives as part of a 2-year organisation wide transformation and cost-out program- Led Emergency Management stakeholder engagement activities for Ministers, governments, executive and others during AusNet’s Covid-19 response- Implemented AusNet’s first Customer Relationship Management solution, major upgrades to enterprise platforms, replacement of meter data management application and infrastructure.
  • Ausnet
    Manager, Delivery & Engagement
    Ausnet Nov 2016 - Apr 2018
    Southbank, Vic, Au
    - Led a team to drive and implement all business and technology changes across AusNet associated with regulatory and compliance obligations for Customer Life Support and Power of Choice Rule Changes (~$30m worth of initiatives across 2 years)- Led a team to develop an SAP and field mobility integration shifting AusNet away from paper and delivering significant operational efficiencies- Led a team to deliver all business readiness, change and training activities for the implementation of smart electricity metering across AusNet
  • Ausnet
    Manager, Stakeholder, Customer & Community Engagement
    Ausnet Feb 2012 - Nov 2016
    Southbank, Vic, Au
    - Led AusNet’s Metering Business Stakeholder Engagement Strategy- Managed relationships with senior stakeholders, including government, industry, and the community- Set strategy for customer-related external and internal communication and engagement activities- Led external and internal stakeholder communication and engagement activities including promoting and presenting the benefits of smart electricity metering to customers
  • Csiro
    Biosecurity Community Engagement Manager
    Csiro Nov 2009 - Feb 2012
    Acton, Act, Au
    Key Achievements:- Managed ABIN’s public face to heighten awareness across the biosecurity community, including ensuring consistency of ABIN's brand with the CSIRO brand - Implemented strategies to drive a culture-shift in operational behaviour within the biosecurity community towards conducting applied research and operations online- Developed and implemented a widespread community and stakeholder engagement strategy including the successful re-branding of ABIN and first national market research survey
  • Plant Health Australia
    Planning & Communications Coordinator
    Plant Health Australia Nov 2006 - Nov 2009
    Key Achievements:- Managed the redevelopment of the PHA communication environment, driving members on a ‘journey-based’ approach across communication strategies and campaigns, web architecture, all publications, events and supplier interactions
  • Professional Public Relations
    Senior Consultant
    Professional Public Relations Jun 2003 - Oct 2006
    Sydney, Nsw, Au
    Key Achievements:- Instrumental in the redevelopment of the IELTS brand (managed by IDP Australia, Cambridge University and the British Council), and subsequent international rollout to 403 test centres across 60 countries, including managing open communication and engagement - Delivered market research projects for the Australian Government including the Wheat Export Authority- Conducted national launches for Telstra Country Wide and IP Australia’s celebration of World IP Day which gained over $250K worth of media editorial

Stephen Thompson Skills

Corporate Communications Stakeholder Engagement Strategic Communications Management Public Relations Media Relations Project Planning Community Engagement Training Project Management Editing Business Process Improvement Public Speaking Internal And External Communications Event Planning Website Development Change Management Stakeholder Management Executive Reporting Project Delivery Business Transformation Strategic Planning

Frequently Asked Questions about Stephen Thompson

What company does Stephen Thompson work for?

Stephen Thompson works for Ausnet

What is Stephen Thompson's role at the current company?

Stephen Thompson's current role is GM at AusNet | Leader | Delivery Expert | Problem Solver.

What is Stephen Thompson's email address?

Stephen Thompson's email address is st****@****.com.au

What skills is Stephen Thompson known for?

Stephen Thompson has skills like Corporate Communications, Stakeholder Engagement, Strategic Communications, Management, Public Relations, Media Relations, Project Planning, Community Engagement, Training, Project Management, Editing, Business Process Improvement.

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