Stephen Tobin Email & Phone Number

Cork, Ie

Cork, County Cork, Ireland

Providing Team Management coverage while Management is out of officePeople Management Delivering coaching and providing next steps towards career developmentManaging attendance and providing support to the Team Members

Cork, County Cork, Ireland

Handling inbound escalations and contacts to the department via chat, email, phone, and ticket.Coordinating and driving issues to resolution, such as connectivity and downtime issues experienced by at-home / onsite Advisors and system and tool issues that require escalationManagement of two-factor processes and compliance to ensure security across our partner network

Problem coordination: Incident management and root cause analystsEquipment handling and database managementPreparing units for decommission, recycling and shipmentProfile management