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Stephen Smith is listed as Partnering with Customers to Deliver Business Transformation | Enterprise Project Management (EPMO) Leader | Practice builder, creating diverse teams of top talent operating in a high-performing and supportive culture at Burwood Group, based in Greater Chicago Area, United States. AeroLeads shows a matched LinkedIn profile for Stephen Smith.
Stephen Smith previously worked as Principal at Burwood Group and Senior Principal at Maven Wave Partners. Stephen Smith holds Ms, Information And Communication Sciences from Ball State University.
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Proven track record of accomplishments in working with management to identify strategies, execute multinational high-visibility projects with significant strategic impact, and develop specific mission-critical basic systems. My expertise lies in providing efficient service delivery, PMO leadership, organizational change management, data governance, and business process redesign. I am adept at managing and developing multimillion-dollar business and IT solutions in a rapidly changing global environment. I thrive by leading large, cross-functional teams of employees and consultants in operations, programs, and organizational change, and driving best practices and process improvements across functional groups, business units, and companies. Completed Master of Science, Information and Communication Sciences (CICS) degree at Ball State University. Attained ITIL & PMP Certifications.
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Oak Brook, Illinois, Us
- Set strategic direction as Product Owner for an Agile transformation engagement to migrate a Data Governance Analytics application to Google Cloud Platform.- Led a Burwood team consisting of Infrastructure, DevOps, Data, and Project Management, utilizing Agile (Scrum) methodology.- Acted as the primary client advocate linking business strategies to technology implementation.
Chicago, Illinois, Us
- Maven Wave helps leading companies make the shift to digital and shorten the fuse to innovation by combining the expertise and discipline of top-tier consulting with the agility you’d expect from a cutting-edge technology firm. This multidisciplinary blend of skills allows us to create unique digital advantages for our clients. Maven Wave’s digital solutions are agile, mobile, rooted in analytics, and built in the cloud.- As Senior Principal, Stephen is responsible for developing and maintaining client relationships at Maven Wave’s key accounts. This includes overseeing strategic and transformational consulting engagements, primarily leveraging Google's Cloud Platform via Maven Wave's Premier Partnership Alliance with Google. As a team, Maven Wave will provide the necessary digital business services to accelerate your transition into the ever-evolving digital world.
Cincinnati, Oh, Us
- Drove C-Level, $21M programs across 2018-19, developing budgets and managing delivery while positioned as Program Manager. Utilized technology, new processes, and introduced new skills into the multinational client base for a global phamaceutical company.- Implemented initial supporting capabilities, including frameworks, centralized repositories, and Enterprise Analytics Platforms across Data Governance, Enterprise Analytics Services, Decision Science, and Knowledge Management.- Spearheaded the global cross-workstream project activities for a multi-phase global pharmaceutical project to incorporate processes, regulations, mechanisms, and procedures to satisfy the European Union (EU) GDPR requirements which came into effect on May 25, 2018.- Served as SEI's business liaison for Business PMO, leading the growth of consultant headcount by 175% in just one year.- Engaged in the company's internal cycle of talent management by conducting interviews and employee recruitment efforts.
Chicago, Il, Us
- Led Global PMO Portfolio Management for Fast Causal Restaurant CTO, - the portfolio included more than 100 employees, over 200 initiatives, multiple businesses, and IT stakeholders.- Ensured visibility of key portfolio issues, risks, and opportunities through recommendations, enabling prompt decision-making.- Directed Program Management for new global outsourcing partner into 'Steady State' as part of a seven-year Infrastructure and Data Center Outsourcing / Hybrid Cloud agreement while reporting directly to the CTO global PMO.- Governed a $30M business program contingency fund against Requests-for-Change and created program change recommendations to Senior VPs and the Program Executive Steering Committee.- Led Portfolio Management realignment for a Global Insurer's Business Technology Systems, addressing organizational alignment to prepare for a new CIO.- Managed executive-level negotiations with major telecom provider Senior VP of Marketing for a $14M contractual dispute resolution with the system integrator, obtaining long-term service agreements, client credits, and program scope and timetable changes.
Ashburn, Virginia, Us
- Utilized comprehensive delivery expertise to develop SaaS (ServiceNow) client delivery methodology, including specific project procedures, project success criteria, and implementation of repeatable project execution phases.- Identified, scoped, and implemented SaaS (ServiceNow) integration initiatives. Proposed solutions to business opportunities for clients.
Chicago, Illinois, Us
- Implemented the overall IT project governance framework, involving business case creation, funding requests, change control process, and project management lifecycle.- Deployed improved weekly reporting tools for all the internal and external IT services. Enhanced accuracy and transparency of strategic projects and operational support activities.- Mentored and directed project managers and led the development of standard project management models to automate project execution and PMO effectively.- Improved alignment of resources between strategic initiatives and operational support responsibilities.
Seattle, Wa, Us
- Designed and implemented IT Service Management Services in support of a high-volume, $10M Web application that scaled up to 15,000 pages for customers.- Delivered new Salesforce.com initiative to a global insurer as part of a 500-seat, multimillion-dollar global sales productivity plan, aimed at improving market and analytics processes.- Implemented ITIL-based Service Management tools and processes to support >500 customers through global insurer Business Technology Group for Incident, Problem, and Change Management. - Developed and introduced new processes, resulting in reduced time and effort for Help Desk response and resolution. Enhanced the implementation with both IT and Executive reporting capabilities.
Dublin 2, Ie
- Lead Program Manager for EMC’s client partnership with Industrial Supply company where Disaster Recovery (DR) and Business Continuance tools and processes were designed and implemented. Deliverables included: Design Documents, Configuration Guides, Application Recovery Plans, and DR Operations Guide.- Formalized and updated the global Professional Development Community with global lead expectations, roles, responsibilities, and Knowledge Champion Assessment/Community Participation Guidelines. - Led the "Infrastructure Deployment Committee" to bring technological access to new Avanade Development Centers, which included voice, mobile, and internet services at existing Dev Centers to support up to 250 people. Ensured a seamless transition by adequate training and development of personnel.- Headed the domestic network transformation plan to move networks from their parent company into Andersen Consulting (AC). Implemented technological services and equipment in all AC domestic offices, resulting in a stable and safe network for all users.Met all objectives to develop competencies common to all delivery resources and to ensure delivery consistency across clients, delivering >$1M in revenue.
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Stephen Smith works for Burwood Group.
Stephen Smith is listed as Partnering with Customers to Deliver Business Transformation | Enterprise Project Management (EPMO) Leader | Practice builder, creating diverse teams of top talent operating in a high-performing and supportive culture at Burwood Group.
Stephen Smith is based in Greater Chicago Area, United States while working with Burwood Group.
Stephen Smith has worked for Burwood Group, Maven Wave Partners, Systems Evolution, Inc., Lake Shore Associates, Inc., and Fruition Partners.
You can use AeroLeads to view verified contact signals for Stephen Smith at Burwood Group, including work email, phone, and LinkedIn data when available.
Stephen Smith holds Ms, Information And Communication Sciences from Ball State University.
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