- Manage end-to-end sales compensation function including plan strategy / design, financial modeling, plan rollout, monthly commission calculation & payment process, quota setting, configuration & maintenance of SPM application for commissions, compensation analytics / reporting and dispute resolution for all compensation related matters supporting ~350 sales reps & leaders spread over 4 distinct businesses in the NA region- Led projects to move 3 additional business segments off of legacy sales compensation systems onto Xactly Incent

- Managed sales compensation admin function including plan design, modelling & implementation, monthly commission calculation & payment process, territory & quota setting, compensation reporting, compensation dispute resolution and inquiry response for all matters related to sales compensation supporting ~115 plan participants- Managed launch of new cloud-based ICM tool Xactly Incent including vendor selection/RFP, requirements definition, business side implementation and training- Reduced monthly commission payout times from 6 weeks to 2 weeks after period close- Reduced commissions error rates by 40% over 2 year period- Continuous identification of candidates for process improvement and automation including the development and launch of .NET based apps to automate renewal quota finalization and manual transaction loads into ICM application- Managed sales forecasting, analytics & reporting function with focus shifting to more executive level analytics & dashboards and incorporating remote selling applications Gong & Outreach

- Led transformation of sales reporting environment from Excel based / e-mail distribution to cloud-based self-serve reporting using OBIEE then later SFDC & Tableau- Business unit lead on reporting workstream for firmwide SFDC rollout including launch of Tableau as primary analytics platform- Managed build of comprehensive set of reporting tools and dashboards to track key sales metrics including sales pipeline dynamics, sales actuals, quota performance, win rates, AOV, sales cycle times and projected year-end finishes- Partnered with key stakeholders to identify additional opportunities to develop data-driven sales effectiveness tools- Managed monthly sales forecasting process

• Compilation of management reporting around key operational performance metrics for Customer Administration and Sales groups including order processing, billing & collections, product setup, free trial management and strategic product migrations • Implement process improvement changes related to report generation & data extraction and drive adoption of changes by India-based reporting operations team• Key contributor to development of governance policy controlling product administration data. Regularly met with senior business sector leadership to review trends in product portfolio data and recommend changes in business practices. Automated process for identifying products to be removed from sales inventory based on set criteria defined by governance policy. Efficiencies realized from revised policy resulted in redeployment of 2 headcount• Build web-based tools on an ad hoc basis to automate various Customer Administration processes; built 12 web-based tactical process automation tools on ASP.NET platform• Provide support to various data cleanse initiatives as needed