At AlsoEnergy, our team's success in customer onboarding and advocacy is a testament to our tailored approach to support and customer interaction. Our dedication to customer retention is evident as we develop strategies that emphasize user empowerment and satisfaction within the competitive landscape of renewable energy SaaS solutions.With a deep comprehension of the industry's intricacies, we offer responsive and nuanced solutions to ensure seamless customer integration and continued engagement. This commitment not only aligns with AlsoEnergy's core values but also reinforces our reputation as a leader in fostering enduring customer relationships.
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Technical Project ManagerWattchWestminster, Co, Us -
Support Manager - Tier Iii And Vpn TeamAlsoenergy Apr 2024 - Present -
SdetAlsoenergy May 2023 - Apr 2024 -
Jr Software Qa EngineerAlsoenergy Jun 2022 - May 2023Boulder, Colorado, United States -
Tier 3 - Support MentorAlsoenergy Feb 2021 - Jun 2022Boulder, Colorado, United StatesWorked with all levels of the support team to troubleshoot and resolve any customer-facing issue with our hardware or software platform. Assisted the Development and Hardware Engineering team in documenting found issues and escalating larger problems to the correct team for resolution. Assisted in training, developing, and mentoring all members of the support team to better support our customers and platform. -
Tier 2 Support TechnicianAlsoenergy Jul 2019 - Feb 2021Boulder, Colorado, United StatesTroubleshooting third-party device communication to proprietary DAS system and software platform. Worked with MODBUS, DNP3, and FTP devices in field to setup communications and to allow customers to report solar production totals. -
Advanced Repair AgentGeeksquad Apr 2015 - Jul 2019Westminster, Colorado, United StatesWorked on troubleshooting and repairing client machines. Worked on all major operating systems (Windows, Linux, and OS X), and handled Apple Repairs as an Apple certified repair center
Frequently Asked Questions about Stephen Toth
What company does Stephen Toth work for?
Stephen Toth works for Wattch
What is Stephen Toth's role at the current company?
Stephen Toth's current role is Technical Project Manager.
Who are Stephen Toth's colleagues?
Stephen Toth's colleagues are Breanna Schulwitz, Amy Atwood, Vipul ., Whitney Burress, Phil Gilles, William Jones, Brian Golden.
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