Stephen T. Email & Phone Number

• Sell software and consulting services to major hospitals and health systems across the US
• Collaborate with sales and senior leadership teams on contract negotiations and deal structuring
• Advise technical teams on enhancing programs based on client feedback to ensure an optimal experience

• Managed a portfolio of 80+ enterprise accounts, driving total sales and new business
• Performed extensive cross selling and upselling based on consultative conversations with client stakeholders
• Reported directly to the Vice President of Sales and Client Relations, providing sales and client updates
• Delivered presentations on financial results and performance to senior executives at client organizations

• Directed product and sales operations for a home-care company, servicing 400+ clients in the Eastern US ($120M+ annual revenue)
• Supported executives with 10+ projects related to brand awareness, public relations, and community engagement
• Streamlined the intake process for new clients, which resulted in a 5% increase in revenue
• Developed annual sales plan and strategic marketing campaigns in conjunction with competitive analysis
• Recruited and staffed 5 clinical/non-clinical positions; reduced recruiting expenses by 60%+ through optimal budgeting

• Promoted brand awareness and consumer engagement for a craft beer distributor comprised of 88 brands
• Cultivated relationships with existing customers in the east coast (100+ accounts) to generate new revenue streams
• Educated customers on individual beer brands while incorporating a soft sell in accordance with their target markets
• Facilitated events to promote brewery partnerships and customers; coordinated between sales, marketing, and venues

• Managed member services operations for a group purchasing organization, servicing 25 clients (hospitals and medical facilities)
• Cultivated business relationships with senior administrators, department directors, and staff at member hospitals
• Increased revenue by $10M+ in contracted volume while driving $50M+ in annual savings for 19 acute care facilities
• Created new program line yielding $300K+ revenue in first year and $650K in annual savings in second year
• Negotiated rates of medical equipment with suppliers, resulting in 50% in savings for clients ($100K/per client, on average)
• Oversaw 2 account managers and 7 SMEs; established revenue goals, monitored KPIs, and tracked pipelines

• Led business development and account management of a hospice company; managed a portfolio of 25+ clients
• Secured 10 new client accounts, which resulted in $500K+ in annual revenue growth within the Greater Boston territory
• Managed 4 hospice teams comprised of 20+ nurses, social workers, CNAs, and doctors to ensure optimal client services
• Built and sustained relationships with key healthcare stakeholders to maintain client retention while expanding business
• Enhanced the referral process for top-15 accounts including hospitals, skilled nursing facilities, and rehabilitation centers

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Political Science And Criminal Justice