Stephen Trapani Email & Phone Number

Fairfax, Virginia, United States

Fairfax, Va

• Provide courteous informed information in response to stakeholder’s calls, emails and faxes.• Processing of certification exam, renewal, and continuing education provider applications.• Process application-related payments as required.• Processing and mailing certificate packages and maintaining adequate inventory of certification materials.• Assist with maintaining online listing/calendar of renewal programs.• Coordinate meeting needs and logistics for multiple certification volunteer committees as assigned.• Maintain periodic schedule of review of the AVIXA certification website.• Pull database reports and maintain records as required.• Assist with auditing of applications & surveillance program requirements. • Assist Certification Manager with mobile testing events• Certified Test Administrator • Cross train with other certification staff as a team.• Maintain detailed and accurate electronic and hard copy records as assigned• Assist in data entry as required.

Fairfax, Va

• Process, sort and distribute outgoing/incoming mail.• Help and train staff with the FedEx and UPS shipping process• Assist and support staff with copiers, printers, and fax equipment.• Troubleshoot copiers, printers, and mail system.• Restock paper in all copiers, manage and order inventory for office, kitchen, mailroom, and shipping supplies.• Support coverage of Reception to include ability to manage multi-line telephone.• Submit invoices to Accounting Payable. Code invoices related to mailroom in Core Integrator. • Organize office, kitchen, mailroom and shipping supplies.• Prepare class materials and process shipment for Regional Training sessions.• Setup the University Classroom and Lab for meetings and training classes. Coordinate with meeting organizer regarding layout.• Coordinate the recycling of items no longer in use or outdated. Coordinate annual arrangement for shredding confidential documents for every department. • Create and update inventory spreadsheets for the archive storage area and onsite/offsite storage areas. • Hire labor help to move heavy items between onsite and offsite storage areas. Rent moving truck. • Miscellaneous tasks include: Arrange installation of whiteboards, move office furniture when necessary, replace toner cartridges for the copiers and printers, coordinate staging point for the InfoComm show, and setup packing materials for the show shipment.

Arlington, Va

-Work with multiple vendors to assure inventory items are stocked. -Order inventory items from publishers / vendors.-Travel once a year to warehouse for Inventory audit. -Maintain internal system (Intacct) on a monthly basis for inventory purposes.-Order Class materials for public classes around the USA and Canada -Work with instructors and facilities leading up to the class date.-Process and ship curriculum Masters & Associate certificates.-Update and enter international schedules.-Process, bill, ship publication requests-Process, bill, ship instructor materials requests-Create and update detailed weekly course schedule-Assist in the company mail room / service center.

Arlington, Va

- Set up classrooms for training sessions- Open and sometimes close the training center- Welcome students every morning- Coordiate training opperations for up to 100 students weekly- Oversee 4-7 training classes on a weekly basis- Order Catering and invoice it- Order supplies for the Training Center- Prepare student welcome packets- Clean training center on a daily basis- Assist instructors and students with specific needs- Generate reports for weekly classes- Generate student transcripts and letters- International student database updates- Coordinate facility equipment, - Generate quarterly inventory lists- Cover front desk when needed

- Mailing list clean-up- Unsubscribing clients from mailing lists though database- Eloqua & Peopleware- Process all return mail- Assigning leads through Salesforce- Register students for classes though Peopleware- Developing, creating, and editing webpages for new website prior to launch

Mclean, Va

- Maintaining contact lists for approximately 2500 Members- Supervising new member mailings - Maintaining membership files- Answering department phones - Organizing mailings of meeting materials- Coordinate weekly mailings to off site employees - Gathering dealer financial data on a monthly basis under strict deadlines - Downloading and distributing electronic composites from website- Moderating workshops at annual conventions- Setting up meeting rooms - Introducing speakers- Organizing handouts and attendance reports- Performing quality review of recorded workshops

Mclean, Va

- Supervising a staff of three - Maintaining payroll and attendance records - Coordinating large mailings - Operating Xerox Docutech - Maintaining approximately 20 Xerox copiers throughout the facility- Organizing and participating in company mail distribution

American History (United States)

Education record

Attended WSHS for Jr & Sr Year after attending Robinson HS before moving. Graduated in June 1996.