Stephen Trapani Email & Phone Number

Fairfax, Virginia, United States

Fairfax, VA

• Provide courteous informed information in response to stakeholder’s calls, emails and faxes.
• Processing of certification exam, renewal, and continuing education provider applications.
• Process application-related payments as required.
• Processing and mailing certificate packages and maintaining adequate inventory of certification materials.
• Assist with maintaining online listing/calendar of renewal programs.
• Coordinate meeting needs and logistics for multiple certification volunteer committees as assigned.

Fairfax, VA

• Process, sort and distribute outgoing/incoming mail.
• Help and train staff with the FedEx and UPS shipping process
• Assist and support staff with copiers, printers, and fax equipment.
• Troubleshoot copiers, printers, and mail system.
• Restock paper in all copiers, manage and order inventory for office, kitchen, mailroom, and shipping supplies.
• Support coverage of Reception to include ability to manage multi-line telephone.

Arlington, VA

-Work with multiple vendors to assure inventory items are stocked. -Order inventory items from publishers / vendors.-Travel once a year to warehouse for Inventory audit. -Maintain internal system (Intacct) on a monthly basis for inventory purposes.-Order Class materials for public classes around the USA and Canada -Work with instructors and facilities.

Arlington, VA

- Set up classrooms for training sessions- Open and sometimes close the training center- Welcome students every morning- Coordiate training opperations for up to 100 students weekly- Oversee 4-7 training classes on a weekly basis- Order Catering and invoice it- Order supplies for the Training Center- Prepare student welcome packets- Clean training center.

- Mailing list clean-up- Unsubscribing clients from mailing lists though database- Eloqua & Peopleware- Process all return mail- Assigning leads through Salesforce- Register students for classes though Peopleware- Developing, creating, and editing webpages for new website prior to launch

Mclean, VA

- Maintaining contact lists for approximately 2500 Members- Supervising new member mailings - Maintaining membership files- Answering department phones - Organizing mailings of meeting materials- Coordinate weekly mailings to off site employees - Gathering dealer financial data on a monthly basis under strict deadlines - Downloading and distributing.

Mclean, VA

- Supervising a staff of three - Maintaining payroll and attendance records - Coordinating large mailings - Operating Xerox Docutech - Maintaining approximately 20 Xerox copiers throughout the facility- Organizing and participating in company mail distribution

American History (United States)

Education record

Attended WSHS for Jr & Sr Year after attending Robinson HS before moving. Graduated in June 1996.