• Manage complex, large-scale data sets supporting disaster recovery efforts for municipalities nationwide.• Acquire, maintain, update, and review data to ensure strict compliance with TetraTech and client standards.• Lead data operations for substantial recovery projects, including a high-priority initiative in St. Petersburg, Florida following Hurricane Milton.• Coordinate with interdisciplinary teams to deliver accurate, timely, and actionable insights that drive resilient community recovery.• Develop and implement data management practices that streamline processes and optimize data integrity across all recovery efforts.

• Established and scaled an eCommerce platform from inception,specializing in rare collectibles such as comics, trading cards, and sportsmemorabilia.• Strategically curated a diverse inventory to meet customer demand anddrive sales growth.• Implemented effective cash flow management strategies while executingtargeted marketing and networking intiatives to expand market presence.

• Ensured regulatory compliance by meticulously managing SOX, GLBA, OCC, andinternal/external audit requirements, providing evidence of adherence on aregular basis.• Developed and executed comprehensive user access reviews and identitygovernance protocols, enhancing overall security posture.• Orchestrated seamless integration of mergers and acquisitions into existingsecurity frameworks, ensuring compliance and minimizing risk exposure.• Assist with developing, monitoring and reporting on the effectiveness of theInformation Security Strategy.• Spearheaded incident response efforts utilizing advanced threat detectiontools, including Crowdstrike Falcon and Secureworks Redcloak TDR toswiftly address security anomalies.• Manage enterprise e-mail firewall (Proofpoint) and its configurations/rules.• Manage enterprise application whitelist (Carbon Black Protection) and itsconfigurations/rules.• Manage enterprise end-user training and awareness program; create andmonitor phishing simulation campaigns via KnowBe4.• Create C-Suite reports and presentations detailing valuable KRIs and KPIs.

• Provide technology support for installation, troubleshooting, and repair for variety of hardware, software, and network utilized by staff from executive level to frontline.• Audit incoming security exception requests via Bit9 Carbon Black Protection system.• Administrate diverse tool-set to manage users' accounts and permissions, including Active Directory, CheckPoint VPN, Okta Verify, Airwatch, IBS Insight, and others.• Manage mobile assets including laptops and tablets, building database to maintain accountability and allocation. Process new and returned assets with fresh image and installations for use.• Encrypt and manage mobile storage utilizing Sophos Full Disk Encryption.

 Delivered exceptional customer service and fostered positive brandperception by creating engaging and comfortable experiences for patrons. Cultivated strong customer relationships, resulting in increased ridersatisfaction and repeat business.

 Provided on-site training and support to automotive dealership personnelduring the implementation of Dealertrack's DMS software, ensuring smoothtransitions and user proficiency. Delivered remote assistance and troubleshooting to clients nationwide,optimizing software utilization for maximum efficiency.

IT FIELD TECH I (November 2015 - May 2016) Supported a large healthcare system by delivering comprehensive ITservices, including hardware/software installations, troubleshooting, andproactive maintenance. Implemented network enhancements and provided technical support toenhance clinician productivity and workflow efficiency.PROCUREMENT SPECIALIST (November 2014 - November 2015)• Facilitate supply chain for three hospitals (434 bed), one MediCenter, one free-standing ER & numerous outpatient centers and clinics, comprising $85 million annual spend. Responsible for major departments such as Cardiac Cathlab, Interventional Radiology, Imaging, Pulmonary, Diagnostics, Endoscopy, IT, Biomed, Facilities among others.• Utilize Lawson and Informatics IQ software to place orders, refer to contracts, and to ensure vendor compliance to remain at established pricing.• Ensure received shipments are accurate and that invoiced pricing adheres to contracted agreements, if applicable.• Lead bi-monthly Product Review Board meetings: determine product preferences; approve/reject new product trial requests.

Assist customers with any issues regarding their various accounts. Establish or strengthen business relationships with new or present customers. Conduct consumer lending processes. Assist teller side as necessary.

Perform a variety of tasks to assist clients (primarily Google) with the development and enhancement of their applications. Ranges from all sorts of task types, from ensuring a landing page does not present any malware or unwanted redirects, to ensuring the content of a video is what an average user would expect to find.