Information Technology Operations Engineer
Responsible for installation and maintenance of IT systems and applications.Representative for Digita and subject matter expert for integrating IT systems with Thomson Reuters following acquisition, ensuring compliance with TR standards.Installation, maintenance and troubleshooting of network systems.Deployment and management of Windows servers and virtual servers.Supporting software development team, sales, customer support & business operations. Consulting and advising these teams on IT-related topics.Identity and access management.Designed & implemented systems based on user requirements (e.g. virtual infrastructure for software testing).Assisted in management of Cisco Unified Call Manager and Contact Center, took a key technical role in telephone system migration projects.Team member for a domain migration project, participating in team meetings, troubleshooting, and performing system migrations.Active participant in multiple technology rollouts in testing & feedback, then deployment to end users.Responsible for Active Directory, DHCP, DNS, deployment of MS Exchange, SharePoint, SQL Server.Implemented Firewall and VPN systems (Raptor, Cisco ASA).Management and implementation of IT Security systems, including presenting business cases.Design, deployment and management of Hyper-V and System Center Virtual Machine manager solution.Set up and management of data centre based web applications and database servers for externally facing applications.Managed relationships with Directors and contractors on systems and infrastructure for the requirements of a new building, and managed the installation. e.g. Access control, CCTV, alarm, cabling, power, telephone system.Management of Microsoft Gold Partner status.Cloud migration of internal systems and ongoing maintenance and improvement with the DevOps team.