· Lead on providing Sales Department with pricing and margin guidelines.· Point of contact for customer base and providing pricing information.· Analyze revenue and profitability and present information to management team.· Develop, manage and present scorecard Key Performance Indicators for pricing team.· Manage the preparation and submittal of specified contract proposals.· Develop processes, procedures, proposal templates and strategies.· Lead on maintaining data standards, designed and supported governance processes and monitor to ensure data integrity.

· Successfully led seamless set-up of Distribution department from Parsippany, NJ to Saint John, NB resulting in the creation of 80 full time jobs. This move dramatically improved customer service levels with the creation of service level agreements, tracking and reporting to support the implementation.· Responsible for the distribution services of over 6500 Domestic and International hotels in an effective and efficient manner to meet or exceed contractual commitments and client expectations.· Ensure department operates effectively through analysis of productivity, quality, customer satisfaction and other defined operation metrics.· Project lead on successfully transitioning Distribution Helpdesk from Parsippany, NJ to Saint John, NB. The benefits of the move included the creation of 12 full time positions, expanded hours of operation resulting in improved customer response times and a savings of approximately $100, 000 per year.· Accountable for building and management of annual operation budget in excess of three million dollars.· Manage, recruit, motivate and confirm company policies and procedures are implemented to professional team of 85 employees.· Prime contact on behalf of the Distribution department between 3rd party vendors and internal corporate customers and colleagues.

· Developed concepts for potential and existing telecommunications customers creating over forty high-level network design packages.· Increased company profits with a 10 million-dollar contract targeting a South American telecommunications company. Analysis included business plan, network design, and demographics breakdown.· Managed and implemented the creation of a market database that enabled easy access to a variety of customer information. This tool increased overall team productivity by more than 30%.· Project lead in the creation of a database system keeping all documentation for the department in house rather than outsourcing. Resulted in improved business continuity with automated and centralized storage at a cost saving of more than $25,000 per annual.· Regularly consulted with customers and vendors to help them determine feasibility of new ventures by conducting complete market analysis and present them with recommendations.