Stephen Walsh

Stephen Walsh Email and Phone Number

Technical Service Manager at Optus @ Optus
Stephen Walsh's Location
Greater Melbourne Area, Australia, Australia
Stephen Walsh's Contact Details

Stephen Walsh work email

Stephen Walsh personal email

n/a
About Stephen Walsh

Stephen Walsh is a Technical Service Manager at Optus at Optus. He possess expertise in telecommunications, management, networking, service delivery, leadership and 45 more skills. Colleagues describe him as "He is my brother so I am totally biased but when it comes to telecommunications he makes the impossible look easy and solves problems you didn't know you had in very cost effective way."

Stephen Walsh's Current Company Details
Optus

Optus

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Technical Service Manager at Optus
Stephen Walsh Work Experience Details
  • Optus
    Technical Service Manager
    Optus Apr 2015 - Present
    Macquarie Park, Nsw, Au
    Providing Technical support for EnergyAustralia's Contact Centre and Call Manager Solution their VPN network also including SIP voice services.
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  • Optus
    Acting Victorian Technical Service Manger
    Optus Jan 2015 - Apr 2015
    Macquarie Park, Nsw, Au
    Managed a team of Technical Service Managers in Victoria looking after Optus Business's major customers.
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  • Optus
    Senior Technical Delivery Manager
    Optus Jul 2008 - Dec 2014
    Macquarie Park, Nsw, Au
    Provide Technical Support for all Victorian Government Accounts
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  • Optus
    Technical Delivery Manager
    Optus Jan 2007 - Jul 2008
    Macquarie Park, Nsw, Au
    Looked after 9 major Corporate Accounts providing Technical support and solutions
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  • Optus
    Group Leader Exchange Delivery
    Optus May 2005 - Dec 2006
    Macquarie Park, Nsw, Au
    Managed staff in the 3 Melbourne Optus exchanges provisioning transmission equpiment and customer services
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  • Optus
    Senior Network Engineer
    Optus Jan 2001 - Apr 2005
    Macquarie Park, Nsw, Au
    Technical specialist, for preparation and vetting of documentation and local records, for all customer services installed by Optus in Victoria.
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  • Optus
    Network Engineer
    Optus Jul 1999 - Dec 2000
    Macquarie Park, Nsw, Au
    Installing all types of customer services that Optus offered:
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  • Scouts Victoria
    Scout Leader 3Rd Ringwood East
    Scouts Victoria Nov 2005 - Present
    Mt Waverley, Victoria, Au
    Currently a Scout Leader and have attended the 2007, 2010 & 2013 Jamboree's I am the Jamboree Troop Leader for D717 for the 2016 Jamboree being held in January and run the Disctrict Scout Leadership Courses for Maroondah District.
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  • Landmark
    Centre Assisting Consultant
    Landmark Jul 2005 - Dec 2009
    Us
    Part of a global team consulting on developing the Landmark Assisting Program.
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  • Landmark
    Course Supervisor
    Landmark May 1989 - Nov 2009
    Us
    Putting together assisting teams and managing all the logistics and production of the courses varying in size from 50 people to 700.
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  • Telstra
    Principal Technical Officer
    Telstra Jan 1974 - Nov 1996
    Sydney, Nsw, Au
    Worked in Service Assurance in the 5 major Transmission terminals.Also in the Network Operations process team where I roled out the electronic & paper document system for Netwrok Opertaions
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Stephen Walsh Skills

Telecommunications Management Networking Service Delivery Leadership Managed Services Team Leadership Vendor Management It Service Management Team Building Business Process Team Management Integration Program Management Itil Project Delivery Technical Support Software Documentation Process Improvement Change Management Stakeholder Management Customer Service Cloud Computing Pre Sales Mobile Devices Resource Management Unified Communications Servers Business Analysis Product Development Agile Methodologies Strategy Business Process Improvement Sharepoint It Management It Strategy Mentoring Professional Services Business Project Portfolio Management Outsourcing Governance Business Transformation Crm It Operations Disaster Recovery Telecommunication Professional Problem Solving Project Planning Pmo

Stephen Walsh Education Details

  • Southern Cross University
    Southern Cross University
  • Landmark
    Landmark
    Personal Development
  • Swinburne University Of Technology
    Swinburne University Of Technology
    Certificate Of Management
  • Box Hill Institute
    Box Hill Institute
    Certificate Of Technology Electronics
  • St Joseph'S College
    St Joseph'S College

Frequently Asked Questions about Stephen Walsh

What company does Stephen Walsh work for?

Stephen Walsh works for Optus

What is Stephen Walsh's role at the current company?

Stephen Walsh's current role is Technical Service Manager at Optus.

What is Stephen Walsh's email address?

Stephen Walsh's email address is st****@****.com.au

What is Stephen Walsh's direct phone number?

Stephen Walsh's direct phone number is +613903*****

What schools did Stephen Walsh attend?

Stephen Walsh attended Southern Cross University, Landmark, Swinburne University Of Technology, Box Hill Institute, St Joseph's College.

What are some of Stephen Walsh's interests?

Stephen Walsh has interest in Social Services, Children, Education, Disaster And Humanitarian Relief, Human Rights.

What skills is Stephen Walsh known for?

Stephen Walsh has skills like Telecommunications, Management, Networking, Service Delivery, Leadership, Managed Services, Team Leadership, Vendor Management, It Service Management, Team Building, Business Process, Team Management.

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