Stephen Warner Email & Phone Number

Newcastle Upon Tyne, United Kingdom

Leeds, United Kingdom

As Senior Business Analyst I understand the existing business, process and technology solutions, elicit, analyse, prioritise, validate and document requirements and provide support across the project lifecycle to enable the successful delivery of Group change initiatives.Notable achievements include: The Mortgage Transformation Programme: Led the Agile.

Leeds, United Kingdom

As a Senior Business Analyst I was responsible for understanding the existing business, process and technology solutions and eliciting, prioritising and documenting requirements.Notable achievement in this role included: Adult Social Care - Integration of Health & Social Care Project: Assessed the demand for services and the capacity to meet demand.

Leeds, United Kingdom

o Delivered effective business solutions, working to ensure that council money was spent wisely and promoting better performance management techniqueso Displayed exceptional analytical, interpersonal and written skills, as well as the ability to lead high profile projects, negotiate and communicate at all levels and work under own initiative, presenting a.

Leeds, United Kingdom

As Segregated Dealing Manager, I managed two fund dealing teams and led analysis and project management activities to take on new clients and fundsSignificant deliverables included: Led and directed projects to take on new corporate investment clients, analysed client requirements, defined changes to IT, tested system upgrades and organised the transfer.

Skipton

• In this role, I managed 80 operational staff that encompassed customer services and business administration teams; managed the operational relationships with external product providers and internal business.
• Led the design and execution of procedural changes leading to an increase in business submission accuracy from 60% to 95% and a reduction in turn-around times from an average of 15 working days to 8
• Restructured the business administration and customer services teams which increased operational capacity by 30%
• Delivered processes and procedures to support a consolidated fund management service with FundsNetwork, resulting in £240m of re-registrations and new investments in year 1, created a recurring income of over £1m p.a.
• Designed and implemented a process for IFAs to compliantly review With-Profit Bonds which in 2 years resulted in the generation of £8m commission income and secured an affinity partnership with the Daily Telegraph
• Led the delivery of a new IT administration system, with responsibility for project management, business process re-engineering, data conversion and systems testing.

Manchester, United Kingdom

I was Contracted out as a Consultant at Barclays Bank, proficiently delivered on group programmes that included Barclays Bank Group Complaints Programme: Created new procedures and system designs, designed business processes used by all Branch and Contact Centre staff Barclays Bank Premier Telephone Banking Project: Created designs for a new interactive.

Change Management Practitioner

Agile Ba Foundation

Change Management Foundation

Diploma, Business Analysis

Project Management Practitioner

Btec, Diploma In Management Studies

Bachelor Of Technology - Btech, Certificate In Management Studies

Btec, Certificate In Business & Finance

Education record