Stephen Weakley Email & Phone Number

San Dimas, Ca, Us

Pasadena, Ca, Us

- I work with my team to plan and build our organization's systems infrastructure. We implement new systems, modify existing systems, and design information systems as needed.- I troubleshoot issues ranging from problems arising from the company's systems and networks, to more nuanced issues faced by end-users in their day-to-day work.- I regularly meet with my team to assess resources to meet our organizational needs, as well as the needs of external contractors working with us should it be required.

San Bernardino, California, Us

Responsible for assisting the company and related personnel with any Information Technology related questions. This includes, but is not limited to: network configuration, server maintenence and repair, hardware replacement, device set-up, software troubleshooting, purchasing of media needed to help with work flow, remote help sessions, system up-keep, deployment, and management of IT projects. MTS IT Support provides routine updates to the company and employees regarding system updates and service outages. Support also informs MTS management as needed on service request trends and data.

Walnut, Ca, Us

• Diagnoses problems, performs remedial actions to correct problems, and/or recommends and determines solutions to problems. This process consists of evaluating, responding to, and resolving requests for computer assistance from users experiencing problems with hardware, software, networking, and other computer related technologies.• Responds to inquiries concerning any computer systems and diagnoses system hardware, software, and operator problems; installs, maintains, and upgrades operating systems and software packages across disparate platforms.• Tests, clones, loads, and configures specified software packages onto computer; may modify specific applications for use by department; deploys software, settings, scripts, and batch files to workstations remotely.

Us

• Would regularly service, troubleshoot, and repair issues with computers and other consumer electronics, such as home theater and auto tech equipment. This includes determining the customer’s needs, then installing and repairing both equipment and software to customer specifications.• Completed client education and provided knowledgeable technology solutions and support, while maintaining a friendly, efficient check-in and check-out experience for customers requiring product or other technical assistance by asking questions, listening carefully, taking detailed notes and partnering with other team members as needed.

Us

• Conducted basic IT for teachers and staff alongside working as a data manager for the school via Schoolspeak. Created and managed accounts, groups, websites, and lesson plans for teachers and students as needed.• Consistently ensured that the school’s server, firewall, and most all other internet services were maintained. This entailed having server functionality knowledge to fix issues as they arose as well as understanding how different hardware devices interfaced with one another to troubleshoot as needed.• Chose data plans for the school during the Covid-19 pandemic to save money while also still being able to provide the services needed to the school.

Bachelor'S Degree, Computer Engineering

Associate'S Degree, Mathematics And Computer Science