Successfully controlled & directed senior HR business partners & provided support in IT, operations, engineering, manufacturing & global sales functions.Managed all aspects of strategic business planning, executive coaching, employee development, organizational effectiveness solutions & performance management leadership coaching.Responsible for employee relations/conflict resolution intervention solutions, recruiting & staffing.

Proffered expertise in directing & controlling entire operations of senior HR Business Partner team.Responsibly administered services regarding HR for Customer Call Center & Operations organization.Spearheaded strategic operations business planning, recruiting & staffing, employee relations/conflict resolution, organizational development & effectiveness training solutions.

Effectively supported international IT, sales, marketing business leaders & their global teams in providing complete HR consultation services.Productively aided in leading change initiatives, employee relations/conflict resolution, designing diversity programs, supporting recruiting & staffing initiatives.

Led Finance, Sales and Human Resources.functions included Payroll Administration, Recruiting, Training, Conflict Resolution, Compensation, Benefits, EEO/AA, Management Development and Leadership Training. Implementing materials and inventory control system process improvements,improved the accuracy of Accounts Payable and Receivable bookkeeping systems by 50%.

Directed the HR strategic business planning function of North America’s largest commercial aircraft service facility, including union avoidance programs, high volume Recruiting, Employee Relations, New Hire Orientation training, Compensation and Benefits programs. Decreased annual attrition by 50% and increased attendance by 70% in first 6 months through consulting with divisional leaders to improve related policies and enforcementReassessed and successfully proposed a completely new benefits program to Senior Leaders, saving the company 3% to its Annual Operating Income.

Provided HR support and Project Management services through a staff of 25 multi-skilled professionals to 4000+ union employees across 15 different unions. Duties included managing first and 2nd level grievances, sole point of HR contact for all union stewards on 2nd shift, design and delivering of management development courses and technical training for 20,000 divisional employees. Chaired the Sr. Executive Safety Council Project Team. Accomplishments:Successfully passed all OSHA, EPA and DOT regulatory audits with no fines assessedDesigned and built a system by which all regulatory training requirements were tracked and delivered and passed regulatory inspections with no audit findings or finesReduced union employee filed grievances by 20% year over year through effective mediating, communication and problem solving skills