Stephen Williams Email & Phone Number

Collingwood, Ontario, Canada

As a Business Analyst / Project Lead: • Assessed company’s business needs, researched and evaluated solutions, created company policy, provided training and support to ensure delivery and user adoption for an enterprise-wide electronic signature solution.• Gathered AP requirements, crafted the RFP to elicit vendor response, created evaluation criteria and formed a team to select vendor solutions for AP Automation and Telecommunications Expense Management System.As a Solutions Architect: • Designed SharePoint site architecture, taxonomy and naming conventions for company-wide ECM.Migrated content with ShareGate; configured and tested record retention policies with MS Purview; leveraged KnowledgeLake and Power Automate to automate business processes and automatically trigger records retention policies.

Toronto, Canada Area

Facilitated the design and testing of the AP processing service architecture for a large national company in order to meet its functional requirements to process, pay and file exception invoices. Provided leadership to the IT team that supported an outsourced AP service; trained internal staff and 30 outsourced staff to process customer invoices, achieving an average of 98% accuracy within just 3 months of the start of project implementation.

Mississauga, Ontario

Customized and delivered complex pre-sales proof of concept demonstrations to technical and non-technical audiences, employing advanced capture, enterprise content management, business process automation, web forms, and print management solutions to tangibly demonstrate value and close sales.

Mississauga, Ontario

Consulted with external customers to assess business requirements. Architected, managed, and implemented software and IT solutions including advanced capture, enterprise content management, print management, document workflow, mobile solutions and back-up and recovery solutions. ► Employed a consultative approach to select and implement software and IT technology to meet customer’s business requirements.

Markham, Ontario

Consulted with external customers to determine business needs. Architected, managed, implemented and supported a portfolio of software and hardware solutions, including enterprise content management, print management and Multifunctional Printer solutions.

Mississauga, Ontario

Pioneered document management software sales for the company, achieving the most number of orders in the last year.

Master Of Business Administration (M.B.A.)

Bachelor Of Applied Science (B.A.Sc.), Computer Engineering