As Business Manager I am responsible for the daily operation of the restaurant. I provide motivational leadership to the restaurant team, ensure customers leave satisfied, and they make sure that the business is financially strong. I am also responsible for making all of the major decision associated with running the restaurant, from recruitment to ensuring we are energy efficiency. I commit to being driven in building strong and mutually beneficial relationships with the local community. I am responsible for managing a team of 140 employees and a multi million pound restaurant. Profit and LossBusiness Planning Business AnalysisPeople DevelopmentTalent StrategySales and Marketing Strategy / Goal SettingPlanning / OrganisingConfident in PresentingTime ManagementOrganisation in me and others

Core member of HR Operations and People team within McDonalds Restaurants Ltd. Responsible for supporting the Upper North market of the UK. - Responsibilities entail acting as a ‘go to’ for operational regions, advising on all areas of people.- Management of Employee Relations; supporting teams with ad-hoc queries and on-going cases. Topics including: Performance Management, Maternity/Paternity, Flexible Working, Leaver and Disciplinary/Grievance process. - Collaborating with internal departments on business critical projects from an HR perspective; supporting steering groups to implement initiatives in Retention & People insights- Support the Operations departments to achieve key success in business imperatives and headline goals via outstanding people systems.

Embed a new Scheduling and communication system within McDonalds Corp within the McOpCo Scotland Market.

Accountable for the collation and analysis of regional profit and loss with over 40 restaurants.

LeadershipAccountabilityPeople Management / SkillsGoal and Objective completionShift ManagementHospitalityFood and Hygiene