Key Deliverables:• In-depth analysis on the change process, and associated procedures, and provided recommendations on improvement opportunities• Review of Snowy-specific features in Meridium, and development of acceptance criteria• Audit Snowy-specific features in Meridium, to track historic inaccuracies and gaps• Focused strategy improvement on M1, saving 430 hours of maintenance, reducing Maintenance Outages by 66%, and making an additional 41,000 MWhrs available (annualised).• Benefits Analysis on MSO Quick Wins• Alpha testing for the Snowy-Meridium project, including development of Alpha Test Plan, development of, facilitation of, and participation in test cases, development of Alpha Test report• Beta testing for the Snowy-Meridium project, including development of Beta Test Plan, development of, facilitation of, and participation in test cases, development of Beta Test report• Development and management of Meridium Defects Register, including deep-dive consultation with the vendor around resolving Defects (user stories, sprint development, etc)• Development of BA Practice process and documentation• Requirements gathering for Task Packaging, including the collation and writing of user stories• Design end-to-end swimlane view of the MSO/Meridium delivery of work packages• Requirements gathering for Meridium project• Develop Options Analysis documentation for Maintenance Strategy Overhaul• Led the MRA procedures reform/development initiative (including the re-development of the MRA Quality Procedure as well as associated standard procedures)• Assist with development of BPM Quality Process (including development standards, approval process, review checklist• Act as technical approver for all business processes within the organisation• Collaborate with stakeholders to coordinate approach options for MSO Strategy development• Assist in the development of use-cases and wireframes, acting as lead technical client for the software development vendor

Key Deliverables:• Created conceptual architecture models, including capability-based impact charts.• Heatmapping service delivery types against Level 4 Technology Capability Model• Gathered and documented functional business requirements by liaising with senior stakeholders. • Managed stakeholder expectations and influenced stakeholder decisions through collaboration• Applied methodology, tools and techniques • Researched industry standards such as ITIL and IT4IT to ensure implemented DFSI content met Technology and Data requirements• Provided extensive analysis on Testing Environment processes and systems, as well as future recommendations, to drive improvement initiatives• Developed architecture decomposition models (to level 3 – including variations and phasing) for Technology and Data• Developed approach and business case for Discovery phase of ITG&SM• Developed project Change and Comms plan through collaboration with specialists

Key Deliverables:• Co-ordinated process improvement initiatives in collaboration with senior stakeholders.• Developed and facilitated modules for in-house Process Improvement courses.• Developed process maps utilising tools such as MS Visio, for implementation into ARIS, based on collaboration and validation with business units.• Managed Project Pipeline - ensuring process was represented across the Portfolio of projects, assessing project requirements, measuring process specialist availability, matching process resources with projects, managing process resources and liaising with stakeholders to ensure resources are meeting expectations and projects are progressing as planned• Wrote 3 Industry papers - "Process Mining"; "Process Orchestration"; and "EPC vs BPMN: A comparison of Business Process Management Notation"• Applied best-practice process improvement methodology, tools and techniques.• Coached peer level stakeholders in the application of best-practice process management methodology.• Facilitated workshops and meetings, leading Process Discovery and Improvement collaboration sessions.• Conducted recruitment activities to identify and assess candidates for Process Specialty positions.• Created architectural business models, including value streams.• Developed enterprise architecture decomposition models.• Delivered process improvement plans to meet and exceed audit requirements.• Defined and mapped strategic governance processes.

Various roles across Management, Process Improvement, Policy Reform, Data Analysis, Governance and ReportingKey Deliverables:• Developed Governance and Reporting structures - including tools and templates• Led reporting team, facilitating and managing reporting cadence whilst maintaining reporting tools• Developed and facilitated reporting-based training program• Developed meeting and communication program and cadence to deliver and manage reporting and program of works.• Established Processes and Governance in order to meet operational, legislative and special parliamentary requirements.• Led data analysis across multiple sites and projects to drive nation-wide program delivery• Project managing Business Improvement Projects, leading to millions of dollars in savings.• Provided Change Management across program of works, including system upgrades, training and capability gap management, process change, staff reductions.• Identified improvements and developed programs of work to provide continued financial and non-financial benefits• Managed level 3 escalation teams to respond to out of scope enquiries• Data analysis of level 3 escalations to identify areas of improvement, as well as management of resources in complex and changing environments• Provided Testing Analysis during implementation of new Payroll systems

Key Deliverables:• Developed and Facilitated safety workshops• Analysis of procurement processes and procedures.• Analysis of individual site costs and procurement.• Resource and capability coordinator.• Reporting and Defect analysis and planning.