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Stephen Yao Email & Phone Number
TAC Engineer
at
Confidential
1 work email found
@fortinet.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
TAC Engineer
Location
Philippines, Philippines, Philippines
Company size
Who is Stephen Yao? Overview
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Quick answer
Stephen Yao is listed as TAC Engineer at Confidential, a company with 40054 employees, based in Philippines, Philippines, Philippines. AeroLeads shows a work email signal at fortinet.com and a matched LinkedIn profile for Stephen Yao.
Stephen Yao previously worked as TAC Engineer at Fortinet and Network Analyst at Intrado. Stephen Yao holds Bachelor’S Degree, Information Technology from Bicol University.
Company email context
Email format at Confidential
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{first_initial}{last}@fortinet.com
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AeroLeads found 1 current-domain work email signal for Stephen Yao. Compare company email patterns before reaching out.
Profile bio
About Stephen Yao
Highly motivated IT professional with a strong background in network security and infrastructure management. With 9 years of experience, I possess a well-rounded skillset that encompasses:Network Security Expertise: I have a deep understanding of network security principles and proven experience in implementing and maintaining secure network environments.Infrastructure Management: My experience extends beyond security, including the management of Windows, Linux, VMware, and virtualization technologies, ensuring smooth operation and efficient resource utilization.Cloud Solutions: I am proficient in managing infrastructure cloud solutions, with experience in both AWS and Azure platforms.Technical Support: My experience as a TAC engineer at Fortinet has honed my ability to troubleshoot complex technical issues and provide excellent customer support to a global audience.My commitment to continuous learning is demonstrated by my certifications, which include:Comptia Security+CCNA (Cisco Certified Network Associate)CCNP (Cisco Certified Network Professional) - ENCOR/ENARSI/SCORFCP (Fortinet Certified Professional) - Network Security / Public Cloud SecurityFCSS (Fortinet Certified Solution Specialist) - SDWAN/Enterprise Firewall/Public Cloudhttps://www.credly.com/users/stephen-yaohttps://www.credly.com/users/stephen-yao.44a5c58c
Listed skills include Technical Support, Network Engineering, Troubleshooting, Windows, and 25 others.
Current workplace
Stephen Yao's current company
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Confidential
7 roles
Stephen Yao work experience
A career timeline built from the work history available for this profile.
Tac Engineer
Current- As a part of Fortinet's Technical Assistance Center, the role is to provide an unparalleled technical support service for Fortinet customers, partners or distributors globally (AMER, EMEA, APAC). The daily routine.
- Provides analysis, technical investigation, and resolution of reported problems involving the following products: Fortigate, FortiAnalyzer, and Fortimanager, FortiProxy.
- Collects data and traces for investigation or to escalate issues to the next level.
- Conducts real-time troubleshooting sessions with customers/partners and skillfully develops alternative solutions for them.
- Reports Software/Hardware related issues to the R&D department.
- Consultations of technical documentation, bulletins, and release notes for known problems.
Dec 2021 - Present
Network Analyst
Performs analysis, troubleshooting and break fix solutions for network and carrier related incidents.Acts as a Tier II network and carrier escalation support team within Enterprise Command Center.Manages incidents and request on a pre-defined service level agreement through Service Now ticketing system.Collaborates with third-party vendors for end-to-end.
Jul 2020 - Nov 2021
Global Network Administrator
Provides Level 2 Troubleshooting, incidents and problem management across 600+ remote locations throughout EUROPE, Asia, US, Latam and Canada sites.Maintain the current and new network infrastructure and security solutions under operational conditions in respect of the Support processes.Build, deploy and administer/manage the current and new network.
Jan 2020 - Jul 2020
Network System Engineer
In charge of installing and configuring servers, desktops, and communications systems.Writes and maintains network security policies and monitors compliance.Corrects networking connectivity issues in wireless, routing, and switching using a layered model approach.Monitors the network to identify- any irregularities in user activity and provide quality.
Jan 2018 - Dec 2019
Jr. Network Engineer
Provided support for both in house and client’s servers, desktop systems, networks and internet servers
Nov 2016 - Jan 2018
Technical Support
Played a crucial role in delivering daily technical support across desktops, data, server management, and network operations. Spearheaded a physical network rehabilitation project for branch offices and developed an internal inventory system. Provided valuable technical assistance for incoming queries and issues related to computer systems, software, and.
Apr 2016 - Oct 2016
1 education record
Stephen Yao education
FAQ
Frequently asked questions about Stephen Yao
Quick answers generated from the profile data available on this page.
What company does Stephen Yao work for?
Stephen Yao works for Confidential.
What is Stephen Yao's role at Confidential?
Stephen Yao is listed as TAC Engineer at Confidential.
What is Stephen Yao's email address?
AeroLeads has found 1 work email signal at @fortinet.com for Stephen Yao at Confidential.
Where is Stephen Yao based?
Stephen Yao is based in Philippines, Philippines, Philippines while working with Confidential.
What companies has Stephen Yao worked for?
Stephen Yao has worked for Confidential, Fortinet, Intrado, Essilor Shared Services Philippines Inc., and Imaginet International Inc.
How can I contact Stephen Yao?
You can use AeroLeads to view verified contact signals for Stephen Yao at Confidential, including work email, phone, and LinkedIn data when available.
What schools did Stephen Yao attend?
Stephen Yao holds Bachelor’S Degree, Information Technology from Bicol University.
What skills is Stephen Yao known for?
Stephen Yao is listed with skills including Technical Support, Network Engineering, Troubleshooting, Windows, Java, Border Gateway Protocol, Open Shortest Path First, and Firewalls.
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