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Stephen Yap Email & Phone Number
Research Director
at
CCMA | Contact Centre Management Association
1 work email found
@google.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Research Director
Location
United Kingdom
Who is Stephen Yap? Overview
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Quick answer
Stephen Yap is listed as Research Director at CCMA | Contact Centre Management Association, based in United Kingdom. AeroLeads shows a work email signal at google.com and a matched LinkedIn profile for Stephen Yap.
Stephen Yap previously worked as Research Director at Legaltechtalk and Director at Jam!Research. Stephen Yap holds Ma, Communication from Washington State University.
Company email context
Email format at CCMA | Contact Centre Management Association
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{first_initial}{last}@google.com
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AeroLeads found 1 current-domain work email signal for Stephen Yap. Compare company email patterns before reaching out.
Profile bio
About Stephen Yap
I use research, writing, and speaking to explore how technology is changing industries.It is a privilege to represent the CCMA and LegalTechTalk as Research Director:- Contact Centre Management Association (CCMA), a membership association.- LegalTechTalk, Europe's largest LegalTech community for in-house teams and law firms.Occasionally I also take on custom assignments under my own brand, Jam!Research.
Listed skills include Customer Insight, Advertising Research, Consumer Behaviour, Marketing Research, and 18 others.
Current workplace
Stephen Yap's current company
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Ccma | Contact Centre Management Association
AeroLeads page
12 roles · 31 years
Stephen Yap work experience
A career timeline built from the work history available for this profile.
Research Director
Current
Aug 2023 - Present
Research Director
Current
Jun 2020 - Present
Director
Current
Jam!Research
Jam!Research helps brands in categories experiencing rapid innovation to tell their stories through bespoke customer and market insights plus publication-quality writing.
Sep 2020 - Present
Director
Intuit Research comprises a diverse group of highly-experienced practitioners representing many different nationalities and backgrounds.
Sep 2019 - Sep 2020
Head Of Voc Programmes
Led Ipsos MORI's Voice of Customer practice, bringing together research and technology expertise to help organisations collect and act on customer feedback.Member of Ipsos Customer Experience Service Line Board.
Mar 2018 - Apr 2019
Head Of Customer
Led 25-strong team delivering Customer Experience research for clients across technology, travel and energy sectors.
Jan 2016 - Feb 2018
Head Of Marketquest
Led team of 25 researchers specialising in brand strategy, Usage and Attitudes research, segmentation and Shopper.Member of Ipsos Global MarketQuest Board.
Jan 2013 - Dec 2015
Global Account Director & Group Director
From 2001-2008 based in Hong Kong with a Technology and Media oriented portfolio.From 2008-12 based in London, initially to lead one of Kantar's largest brand-tracking programmes spanning more than 50 markets, and subsequently Global Account Director for a technology client with billings in excess of £8m per annum.
Dec 2001 - Dec 2012
Director Of Communications
Interactive Audience Measurement Asia (Iamasia)
Founder member of startup venture that provided the first panel-based digital audience-measurement services in Greater China.
2000 - Nov 2001
1998 - 2000
~2 yrs
Senior Account Executive
1996 - 1998
~2 yrs
2 education records
Stephen Yap education
Ma, Communication
Washington State University
Ba, English Literature And Philosophy
The University Of Sheffield
FAQ
Frequently asked questions about Stephen Yap
Quick answers generated from the profile data available on this page.
What company does Stephen Yap work for?
Stephen Yap works for CCMA | Contact Centre Management Association.
What is Stephen Yap's role at CCMA | Contact Centre Management Association?
Stephen Yap is listed as Research Director at CCMA | Contact Centre Management Association.
What is Stephen Yap's email address?
AeroLeads has found 1 work email signal at @google.com for Stephen Yap at CCMA | Contact Centre Management Association.
Where is Stephen Yap based?
Stephen Yap is based in United Kingdom while working with CCMA | Contact Centre Management Association.
What companies has Stephen Yap worked for?
Stephen Yap has worked for Ccma | Contact Centre Management Association, Legaltechtalk, Jam!Research, Intuit Research, and Ipsos Mori.
How can I contact Stephen Yap?
You can use AeroLeads to view verified contact signals for Stephen Yap at CCMA | Contact Centre Management Association, including work email, phone, and LinkedIn data when available.
What schools did Stephen Yap attend?
Stephen Yap holds Ma, Communication from Washington State University.
What skills is Stephen Yap known for?
Stephen Yap is listed with skills including Customer Insight, Advertising Research, Consumer Behaviour, Marketing Research, Market Research, Business Insights, Quantitative Research, and Brand Equity.
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