Stephen O'Brien Email & Phone Number

Santa Clara, CA, US

Led a team of 3 in designing and implementing features that reduced ServiceNow version upgrade case tasks by 55%-AI-driven merge tooling enhancements (merge conflict resolution suggestions)-Built data pipelining of metrics from customer installations via our business intelligence to data warehouse-Collaborated with CI/CD teams, integrating with Jenkins and.

Brecksville, Ohio, US

• Spearheaded end-to-end management of marketing campaigns at LendUS, resulting in $70k+ annual savings and a 35% increase in customer responses.
• Developed a solution for flexible scheduling of overlapping campaigns, boosting conversion rates.
• Utilized data-driven insights to realign business priorities, predicting refinance opportunities for customers and mortgage officers.

Oviedo, Florida, US

• Developed a cloud-based analytics service using Google BigQuery, Python, and Plotly Dash to consolidate data from multiple sources, enabling efficient exploration of new datasets.
• Collaborated closely with project stakeholders at Spire Law to manage development and ensure data engineering stack transition.

Chicago, Illinois, US

As a full-stack developer of trading applications, my primary focus was building efficient and scalable data processes and analyzing solutions for our distributed architecture. I often worked with other teams to manage project deliverables and maintain constant communication as requirements changed.o Risk Analysis Automation: Developed automated alerting.

Computer Science

Chemical Engineering