Stephen Coats Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Inaugural director of new Adult Education department focused on workplace education for Latino adults in the Atlanta area.Key Achievements: o Assess and improve operational processes and project management approaches including build of a new automated registration process for 200+ incoming students alleviating a major resource drain in the departmento Perpetual assessment and management of LMS, curricula, Salesforce, and administrative portalso Creation of the Student Success Coach program in which adult learners were supported in a one-on-one approach to help achieve set professional goalso Creation and development of best practices, handbooks, roles and responsibilities of departmental positionso Develop strategy for outreach and education foci including founding theory of change, creating logic models, etc.o Develop and execute marketing and recruitment campaign targeting students and volunteerso Recruit, onboard, and manage team of staff and 40+ volunteerso Increased volunteer base by 67% and student enrollment by 17%o Maintain database of 200+ students and 50+ volunteers with focus on personal relationship developmentProgram AssistantJuly 2021-January 2022Part-time position while in UGA M.Ed. program. Support, collaborate, and expand adult education, afterschool programming, and volunteer efforts.o Coordinated and executed relaunch of afterschool program in 12 locations across metro Atlanta.o Assessed inventory, coordinated delivery, and prepared students and teachers for successful semester returning from COVID-19 hiatuso Supported, expanded, and optimized ESL program both online and relaunch in-persono Created and edited handbooks for onboarding purposeso Contacted and documented volunteers and clients in order to support and perpetuate afterschool and ESL programs

Collaborate across network and states to develop and implement new audience outreach strategies by identifying and building programs conducive to overall goals of state and national chapters.Key Achievements: o Led the creation, development, and implementation of strategies and programming within various communities including veterans, realtors, religious leaders, school administrators, underserved populations, etc. across 9 stateso Directed, collaborated with, and empowered 60+ staff memberso Organized large national campaigns and events centered around organization priorities to bolster interest, awareness, and participation from bothgeneral public and target audienceso Identified, built, and produced online financial literacy programming for Hispanic population (200+ new participants) during COVID-19 crisis

Identify, engage, and activate communities to create transformative cultural change centered around eliminating barriers faced by the community (e.g. transportation, communication, regulations) and perpetuating a society of win-win mutual exchange.Key Achievements:o Developed and delivered consistent messaging to an average weekly audience of 40+ potential social change entrepreneurs • Identified and developed relationships with local partners (e.g. UAGM, HCC, THH, PERC)o Innovated new and adaptable programs and messaging alongside holistic strategy development

Miami/Fort Lauderdale Area

Online EFL/ESL school where employees prepare and deliver English classes via Adobe Classroom for students from multiple nationalities and language skills. Key Achievements:o Increased positive student feedback from 87.96% to 93.2%o Member of pilot program designed for greater English exposureo Promoted to self-managed private class scheduleo Constant success via online communication

Guadalajara Area, Mexico

Local start-up EFL school in which teachers plan, deliver, and report private and group English classes in multiple businesses including Inventec, Campari, etc., with full control of classrooms.Key Achievements:o Successful acquisition of contract with Campari due to previous rapport with companyo Prepared and coached multiple students through successful employment applications and interviews

Large language institute in which employees plan, deliver, and report private and group English classes in multiple businesses including Intel, HP, Herbalife etc., with full control of classrooms.

Master Of Education - Med

Bachelor Of Arts (B.A.), International Relations And Affairs

Activities and Societies: Alpha Phi Omega, Casa de Amistad, Demonsthenian Literary Society