Intuitive, strategic, and accomplished professional in leadership, customer service, and sales. Through leadership, I have been able to inspire performance and consistently guide a team of people to achieve the highest level of sales and growth, while persistently bringing up our overall operational focus and guest satisfaction scores.5+ years independently investing in stocks and option markets.4+ years providing legendary customer service. Imparting knowledge of all products and practicing excellent communication skills with a diverse customer base, including understanding client needs, and expanding on our overall focus of instilling guest loyalty.1-2 years supervisory experience; developing associates, reinforcing operational focus, ensuring proper level of staff, account management, scheduling, and the implementation of more efficient procedures.1-2 years sales and marketing. By understanding customer needs, I have learned how to handle customer objections to attain a higher retention rate as well as securing new contracts in essential home service with leading companies like Verizon, Sprint, and T-Mobile.Professional Development.Seminars:Zig Zagler: Sales & Success.John C Maxwell: Leadership & Influence.Andy Andrews: Personal Success & Leadership.Synergy Training Program (3 days): Personal Development.Books:Dale Carnegie: Public speaking, sales management, and negotiating.
Listed skills include Management, Investments, Telephone Skills, Data Entry, and 13 others.
