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Stephen Carter is listed as Senior Product Manager | SaaS Innovator | Driving Product Growth & User Satisfaction | Open to Remote Roles based in Georgetown, Texas, United States. AeroLeads shows a matched LinkedIn profile for Stephen Carter.
Stephen Carter previously worked as Director, Product and Design / Senior Product Manager at The Awesome Company and Staff Technical Product Manager, Platform at Cerebral. Stephen Carter holds Bachelors Of Science In Management, Management from Georgia Institute Of Technology.
Experienced Senior Product Manager with 7+ years of driving success at the intersection of technology and user experience. I specialize in leading cross-functional teams to deliver data-driven SaaS and PaaS solutions that drive business growth, optimize processes, and enhance customer satisfaction.My track record includes:Delivering a 22% increase in annual revenue through B2C pricing optimization and AI-driven features.Boosting client satisfaction by 18% within 6 months by integrating advanced AI into product offerings.Reducing operational inefficiencies (e.g., cutting invoicing time by 30%, reducing ticket handling time by 37%).Expanding market reach across industries, including healthcare, logistics, shipping, and real estate.With expertise in Agile, API integration, and leveraging data science, I’ve built scalable products that solve real business challenges and enter new, high-value markets. I thrive on collaborating with leadership teams to align on vision, strategy, and execution, driving results in fast-paced startup and enterprise environments.
A career timeline built from the work history available for this profile.
-Led a cross-functional team of 10, driving alignment and product strategy at the leadership level.-Integrated a billing platform into B2B SaaS, cutting client costs by 20% and reducing invoicing time by 30%.-Boosted client satisfaction by 18% in 6 months through AI-powered feature enhancements.-Streamlined B2C sign-up flow, improving client conversion by.
Claymont, Delaware, US
-Managed AWS Postgres RDS migration, ensuring HITRUST compliance for secure data handling.-Reduced security risks by 96% through the implementation of Island Enterprise Browser and advanced encryption protocols.-Enhanced platform stability, reducing downtime and vulnerabilities, driving a better user experience.
- Develop mobile-first websites and online stores using Wordpress- Consult with clients on project requirements to formulate an effective and strategic plan- Manage ongoing support for 15 existing small business sites and online stores- Optimize web server and client instances for performance and SEO
Austin, Texas, US
-Partnered with executive stakeholders to refine product roadmaps, driving a 90% reduction in client setup time.-Deployed error detection systems, cutting service disruptions by 95%.
Austin, Texas, US
-Led API consolidation, reducing server costs by 47% while integrating 121 new carriers (630% YoY growth).-Delivered a modular shipping solution that protected $7M in annual revenue following regulatory changes.-Spearheaded the Pick Up Service (PUDO) rollout across 26 EU countries, integrating 30+ carriers, and increased merchant transactions by 20%.
Austin, TX, US
-Developed roadmaps based on client feedback, driving a 45% increase in feature adoption.-Reduced lead response time by 87% through automated lead routing, improving agent productivity.
Austin, Texas, US
-Redesigned features on a social media SaaS platform, increasing adoption and driving $9M in annual revenue.-Led a MongoDB migration that cut operating costs by 90%, improving system performance.-Saved $3M in at-risk revenue by quickly pivoting after a key API shutdown.
Austin, Texas, US
- Primary technical contact for enterprise client portfolio with revenue exceeding $12 million- Increased client portfolio value by 22% through implementation of ongoing health audits - Reduced operational expenses by 18% by streamlining workflow processes- Resolved multi-platform challenges within client environments using hosted API solutions- Served as.
Overland Park, Kansas, US
- Developed multi-network custom products for Enterprise and Public Safety clients- Managed tactical response teams of engineers and 24/7 on-call technicians - Reduced operational costs by 62% through resource consolidation
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Stephen Carter is listed as Senior Product Manager | SaaS Innovator | Driving Product Growth & User Satisfaction | Open to Remote Roles.
Stephen Carter is based in Georgetown, Texas, United States.
Stephen Carter has worked for The Awesome Company, Cerebral, Zoto Labs, Cognitops, and Auctane.
You can use AeroLeads to view verified contact signals for Stephen Carter, including work email, phone, and LinkedIn data when available.
Stephen Carter holds Bachelors Of Science In Management, Management from Georgia Institute Of Technology.
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