Stephen Alderman Email & Phone Number

Eight Mile Plains, Queensland, AU

Brisbane, QLD, AU

• As CEO, I held direct responsibility for the strategic direction, management and stewardship of this 45 year old Not for profit organisation that provides community programs and services across Australia. The.
• Dramatically changed the organisational culture, in the 2018-2019 financial year the organisation recorded its lowest staff turnover rate in 8 years (6.99%).
• Introduced new business models resulting in the development of 4 new programs with direct to client revenue streams, expanding their reach into new sectors.
• Public Cloud initiative enabled all staff access to 100% of all digital resources and applications from any location with internet access.

Brisbane, QLD, AU

• Business transformation projects for a community-focused Not for Profit organisation. An exciting program of work designing, developing and transitioning to cloud solutions that included:
• Enterprise CRM
• Digital presence for website and social
• Client engagement portal
• Loyalty management solution
• eCommerce

Brisbane City, Queensland, AU

In this role, I managed the technology transformation of the RTA from a traditional paper-based organisation to a customer-focused service provider.Providing day-to-day leadership of the process of implementing a full Customer Relationship Management system and building a client-centric culture.In addition to providing executive guidance and support on.

As Chief Information Officer and Co-Founder, I was responsible for both the IT strategic vision and tactical support for all corporate IT functions.As CIO, I - Established corporate offices- Designed, implemented our client contact centre- Resourced and provided overall management of the services and operational staff- Provided strategic and functional.

AU

I was initially engaged as consultant CIO to implement and transition 90 franchise stores throughout Australia and New Zealand to cloud-based ERP solution, I was subsequently engaged to provide strategic and operational CIO capabilities to the entire organisation.CIO activities included integration of cloud services with business solutions and leveraged.

Cleveland, Queensland, AU

In the role of CIO for local government authority Redland City Council, I provided day-to-day direction, support and technical operations management. I was supporting 1200+ employees and a sizeable local community, including numerous islands.I managed a multi-location entity comprising employees, independent contractors and related parties, all of whom had.

Cleveland, Queensland, AU

As Enterprise Architect for Redland City Council's technology based solutions, my role involved liaising with all areas and all levels of government and industry CIO CTO events and ensuring that the potential of new and emerging technologies was continually assessed and, when appropriate, pursued and exploited.My role also required involvement in State and.

PCTV provided ICT strategic, operational, and support resources to businesses. They focused on transforming reactive ICT environments into valued proactive business improvement hubs.Client Industry Sectors:Telecommunications - Agriculture - Health and Medical - Mining - Retail - Manufacturing - Education - Government - Information.