TECHNICAL SKILLSIT Systems Engineer (WINTEL / UNIX / LINUX)• Proactively monitoring servers and applications performance.• First line of contact for troubleshooting alerts from the monitoring system.• Manage and maintain Servers.• Generate reports and show the capabilities and capacities of the systems running in WINDOWS / UNIX / LINUX environment.• Responsible in applying security patches and vulnerabilities.IT Remote Desktop Engineer• Provides 1st level or remote desktop support across all regions in Asia South using different remote tools.• Conducts basic IT training for newly hires via remote tools.• Install, configure and support OS of laptops for newly hires as well as Microsoft Office Suite and components.• Resolve software and hardware problems and coordinate with local IT for complex issues.• Handles AD account and Exchange mailbox-related requests and issues.Exchange Account Admin• creates, disables objects on AD/Exchange• experienced in Active Directory for Users and Groups 2003/2010, Exchange Mgmt Console 2010, Exchange Mgmt PowerShell 2010• experienced in Office Communication server 2007• troubleshoots account and email issuesCorporate IT • provides day-to-day computer, server, network, and business application support• manages service requests/tickets using Helpdesk system• access management on RSA SecurID token • client technology expert (such Windows OS, MAC OSX, Android, iOS OS)• supports, troubleshoots FTP related issues• troubleshoot windows server problems dealing with performance, system, hardware problems, network and application issues