Zel.uno is a knowledge management and data security company with the goals to provide simple, effective and secure methods of leveraging knowledge from your data.Whether it be securing the valuable data you have (from internal and external threats), gaining insight from mining this same rich resource or migrating it to the cloud for better access and fail over, we can help.Leveraging the strengths of both managing a very successful small business and demonstrating the same success in a multi-site role, I now bring this experience to Zel.uno. Offering clients a sensible, practical and real world solution to current cyber security threats, data management (how to store, where to store, how to access) and make more money doing so, getting this stuff out of the way for you to focus on your core business.Services include 1. Data Mining2. Staff Security Training3. Cloud Migration4. Data Management Plans5. Risk Management6. Project Management7. Business Analysis8. Knowledge Management9. Digital Forensic Analysis10. Information Security (and Cyber Security)

This role involved managing complex relationships between all stakeholders in a large successful and growing public company. Particularly there were many positive attributes I brought to this role including* Business Consultant - regular and focused reporting on EBITDA, revenue growth and KPI's* Independent management of 10 incredibly diverse business units, from regional, rural, metro, speciality and also emergency. Significant native EBITDA growth of double digits over a 12 months period turnaround in this region* Accomplished connection with all levels of reports and staff within the units, mentoring both from a business but also veterinary aspect* Mediator and Facilitator - Supporting and overseeing disciplinary matters, minimising HR issues and improving outcomes on both sides of the fence* Inspector - routine and regular compliance and inspection oversight to maintain consistency and governance of individual business units* Time management and productivity - ability to manage extreme time pressures and travel whilst under pressure with consistently good outcomes* Client complaint handling and public relations - complaint handling and QA management on delicate and emotive matters, again from client and staff points of view*Operations Expertise - bringing industry knowledge and past experience and leveraging and multiplying that within a different framework and to greater effect* Cost savings and expense understanding to help drive EBITDA off the back of changing revenues* Brand Ambassador - bringing brand related consistency to franchise type units, ensuring a consistent message from head office to the region* Marketing, PR and competitor analysis* Educating and teaching Team members whilst understanding the need to listen and gain insight from them

I was a business leader with a track record of successful business growth, Human Resource Management and strategic marketing plans. I have a desire and ability to facilitate and drive change through a can-do attitude. Cultivating a culture of excellence, trust, tenacity, adaptability and honesty has been the hallmark of my leadership and of my business.The skills I brought to this business and role were;* Demonstrated ability to lead teams of various backgrounds, aspirations and motivations* Solution mind-set for problems and challenges* Crystal clear understanding of cost of sales on net profitability* Proven results in Human Resource Management with staff retention track record enviable of many practices in all roles and responsibilities* Implementation of novel ideas into a real veterinary practice with measurable results, driven by and maintained by others* Embracing change as a tool for growth and positive outcomes* Understanding the framework of implementing change, allowing clear and achievable goals to be met whilst providing vision for overall success within sensible time frames* Working with people to leverage their strengths, training and teaching in ways they find it easiest and most rewarding, using technology to this end* Acknowledging the nature of veterinary science in tune with patient and client interactions and how this impacts on practice morale and motivation* Being able to see the big picture whilst appreciating the importance of getting the little things right* Driven nature to learn, understand and master new processes, techniques and methods* Energy to inspire others to be the best they can be at their role* Embody flexibility and adaptability by being available to step from role to role on a 5 minute to 5 minute basis* Lead by example, manage when required* Long track record of focused and unsurpassed customer service through proactive and passive means