Stephen Augustus Email & Phone Number

New York, Ny, Us

Seattle, Wa, Us

San Francisco, Ca, Us

San Francisco, Ca, Us

Worldwide 🌌, Us

Berlin, Berlin, De

Kirkland, Wa, Us

Sunnyvale, California, Us

San Francisco, Ca, Us

San Jose, Ca, Us

Building Cisco's open source strategy.Senior Leadership Team (SLT) at Outshift by Cisco.

San Francisco, Ca, Us

Palo Alto, Ca, Us

Tanzu go brrr

Palo Alto, Ca, Us

Palo Alto, Ca, Us

Customer delivery, upstream Kubernetes, and all things Cloud Native!

Raleigh, Nc, Us

- Acting as a primary resource in the Solution Architecture organization for understanding CoreOS technologies and integration points with existing Red Hat solutions- Delivering roadmap and architectural discussions for existing Tectonic and prospective OpenShift customers- Leveraging upstream Kubernetes community work to elevate the OpenShift Tiger Team’s posture as community leaders- Coordinating product feedback sessions between the OpenShift Tiger Team, Product, and Engineering to foster deeper collaboration across teams- Conducting POCs, workshops, and deep dives around the CoreOS and OpenShift product set- Testing advance versions of OpenShift to “field validate” customer use cases in advance of official release cadences- Serving as one of the only support escalation resources for current and former Tectonic customers--Red Hat is the world’s leading provider of enterprise open source solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies.

- Worked on post-sales project delivery and training activities for one of CoreOS’ top revenue generating customers- Contributed to open source projects, including Kubernetes and Terraform- Delivered significant functionality to Tectonic (CoreOS’ enterprise Kubernetes solution), not limited to full support for Tectonic on Azure and custom TLS certificates- Collaborated deeply with the Product and Engineering teams to prioritize and productize customer feedback and enhancement requests- Developed process automation for Field Engineering cloud resources (AWS / Azure account management)- Served as a senior escalation point for the CoreOS Support Engineering team--CoreOS was acquired by Red Hat in January 2018.

A little Technical Account Management, a little Software Engineering, a whole lot of fun.--CoreOS is a leader in the open source community and creator of CoreOS Tectonic, a secure and complete platform that extends Kubernetes with key enterprise features that ease container orchestration.With a team of distributed systems experts from cloud-scale pioneers like Google, Amazon, Twitter and Rackspace, and backed by $50M from top venture capital firms, CoreOS was founded to make secure, scalable and resilient infrastructure inspired by hyperscale providers available to everyone.

Partnering with SMB IT consultancies to provide staff augmentation support for short-term projects and Virtual CIO services:• Hosted solutions (Google Apps, Exchange, Atlassian Confluence, JIRA)• Mac and Windows support• Rollout projects (desktop, server)• Network enhancements (SMB routers / switches / firewalls / wireless)• Decommission equipment• Remote support

New York, Us

As a Production Engineer at Outbrain, I serve as a liaison between our R&D and Cloud Platform teams.Working within multiple R&D groups, I build resilient systems and network infrastructure, automate weird problems away, and create integrations between Outbrain's physical datacenters and cloud environments.--Outbrain is the world’s largest content discovery platform, bringing personalized, relevant online, mobile and video content to audiences while helping publishers understand their audiences through data. Outbrain serves over 190 billion personalized content recommendations every month and reaches over 561 million unique visitors from across the globe.

Short-term contracts / deployments / advisory services

Chandler, Arizona, Us

As an SRE at Namely, the focus is providing highly reliable services, both externally and for our engineers.What that means is we spend our time working with a lot of cool, cutting-edge technologies.Docker, CoreOS, Kubernetes, Tectonic, Ansible, and Python are just the tip of the iceberg.--Namely’s platform enables people to manage their entire human capital management process in a single, unified system. Payroll, benefits administration, time tracking, performance management, PTO and integrated reporting are all part of Namely. We work with hundreds of great companies around the world including Birchbox, Thrillist, Hailo, Vimeo, Saatchi & Saatchi, Mashable, Rent the Runway, and MDC Partners.

New York, New York, Us

As part of the DevOps team, I worked to provide the highly scalable, reliable and available distributed computing solutions that support the TheaterMania, WhatsOnStage & OvationTix web properties.In addition, I wholly managed the Corporate IT infrastructure, which includes internal systems and network support, desktop services, asset management and contract management for IT-related services.--Founded in 1999 to connect the theater industry with a mass consumer audience, TheaterMania.com features comprehensive listings, news, reviews, interviews and video content. TheaterMania.com widely distributes email newsletters and special offers to its subscribers, and provides online marketing programs and ticketing services to performing arts organizations, museums, concerts, festivals, events and sports teams across the nation through its proprietary ticketing system, OvationTix.

As the League Director at Society Billiards + Bar, I provided a high level of billiards acumen, passion for the sport and personality, which culminated in a superior customer experience.My responsibility was to coordinate our weekly league competitions. That encompassed recruiting new members, ensuring retention (through meetings and social media), maintaining accurate player records, providing instruction for players of varying skill levels, refereeing and liaising with a sanctioning association to enable our members to participate in national events.In addition to my duties as League Director, I also (in conjunction with our Events Coordinator) assisted with our private party clientele by organizing tournaments, instructing and performing trick shots.

New York, Ny, Us

• Assisted in on-call rotation for Production environment• Administration of Active Directory accounts / groups in Network Operations group• Augmented IT Operations support for the 32 football teams• Creation and maintenance of VMware vSphere virtual machines and templates• Coordinated VM failover preferences between NY and NJ offices• Centralized administration for patch management (WSUS), McAfee ePO, systems monitoring (SCOM / Solarwinds), NetApp SAN, environmental alerts• Commvault Backup data retention / retrieval across organization

Boston, Massachusetts, Us

The Corporate Technology team ensures that our colleagues have the tools that they need to help make Gilt Groupe the quality brand it is. We provide: - Desktop / server administration (Mac / PC) - Mobile device support (iPhone / iPad, Android, BlackBerry) - Security awareness training - 24 / 7 onsite & remote support services

New York, Ny, Us

Us

• Provided on-call, remote helpdesk and field engineering services to Clients• Certified Subject Matter Expert for Apple Mac OS X issues• Prepared proposals for client network / systems enhancements• Performed site audits to determine software licensing compliance and upgrade requirements• Certified company as Cisco Small Business Specialists• Served as Managed Services Administrator, responsible for the proactive maintenance of clients with Level Platforms• Internal VMware Administrator, tasked with managing virtual machine construction, resource allocation and Disaster Recovery (DR) / Business Continuity Plans (BCP)• CRM Administrator: Coordinated the successful migration from custom ticketing software to AutoTask; managed Client additions, processed sales opportunities, Service Board creations, workflow rules and policies, user permissions, Knowledge Base article authoring

New York, Ny, Us

• Maintained Managed Services department• Served as Senior Macintosh Consultant• Acted as primary LAN Administrator for in-house network• Performed network assessments for potential clients• Provided escalation support for Service Desk and Tier 1 Engineers• Developed an Onboarding project to thoroughly process new Managed Service Clients• Managed Internal and Client Service Boards, as well as dispatch for Field Engineers• Performed monthly maintenance for Total Network Coverage Clients• Controlled patch management schedules for all clients• ConnectWise Administrator: Implemented new and adjusted existing workflow rules for managing service tickets and warranty agreements• Kaseya Administrator: Managed machine groups, initial audits, server availability alerting

New York, Ny, Us

• Conducted site-wide Technology Assessments to determine Client pain points with respect to current Network and Systems infrastructure• Refined Workflow Processes between Account Management, Systems Analysis and Project Management teams• Researched and tested up-and-coming hardware and software solutions as enhancements to current Client IT environments• Acted as Primary Point of Contact for ISP Business Partners• Drafted TCO (Total Cost of Ownership) and ROI (Return on Investment) Reports for IT Investments• Determined cost of resources (both human and technology-based) and drafted project cost estimates (hardware and labor) for Client presentation• Organized project kick-off meetings to ensure appropriate scope handoff to Project Management team• Contributed to the publishing of Company Standards via Intranet Wiki• Created and revised topology diagrams using Microsoft Visio

New York, Ny, Us

• Served as administrator for McAfee ePolicy Orchestrator (ePO), a multisite antivirus management solution• Solely administered Macintosh systems• Charged with custom-creating and maintaining server and workstation builds for Windows and Macintosh machines• Developed and published technical diagrams and documentation to company intranet• Configured and maintained network appliances (Cisco routers, HP ProCurve switches, SonicWALL)• Provisioned accounts and customized the user environment via Active Directory, Group Policy and security ACLs• Administration of Lotus Notes/Domino database environment• Monitored software licensing and produced software/hardware compliance reports with LANDesk Management Suite• Installed and maintained various graphic design, architecture and engineering suites (Adobe CS3, Autodesk 3ds Max 2008, Rhino 4, AutoCAD 2008, Revit Architecture 2008, Revit Structure 2008, SAP 2000, Etabs, SAFE)