Stephen Valdez, Associate Rdi Email & Phone Number

New York, NY, US

Honolulu, Hawaii, United States

VISUAL MERCHANDISING Defines, designs, and implements creative store experiences and visual merchandising strategies. Completed in partnership with the Visual Merchandiser Identifies potential merchandising opportunities and develops creative solutions to accelerate sales. Completed in partnership with the Visual Merchandiser Leads and directs analyses.

Hawaiian Islands

Hilo, Hawaii

Honolulu, Hawaii

• Driving operational excellence through the implementation of company-defined practices and processes; monitor results through productivity through company reporting; correct/adjust plans accordingly to deliver results
• Effective talent selection, training, coaching, motivating and recognizing
• Partner with Store Manager to schedule for service and operational workload
• Create Excel tools to capture snapshots of business progress throughout the year
• Accountable for Loss Prevention practices through Recovery and Prevention
• Address poor performance by initiating, administering and following up on corrective actions

• Quickly promoted from Sales Associate to Merchandise Manager due to exceptional management and communication skills
• Earned quarterly bonuses for consistently meeting or exceeding sales quotas
• Managed the merchandise operations of a 28,000 square foot store generating $14 million dollars in annual sales volume
• Providing friendly, courteous and attentive customer service to both internal and external customers
• Fostered growth in Key Associates to provide personal growth and development
• Created tools to capture snapshots of business progress throughout the year

• Coordinated monthly meeting of entire resort staff to include catering
• Responsible for scheduling 97 department employees including Housekeepers and Housemen
• Manage all department expenditures and budgeting to include linen and supplies ($40k)
• Served as Department Office Manager
• Responsible for updating Material Safety Data Sheets
• Lead training on Monthly Cleaning Standard for Housekeeping Staff

• Highly skilled in planning, coordinating and directing all daily activities pertinent to housekeeping functions
• Demonstrated ability to hire, train, supervise, coach and counsel Housekeeping workers and team members
• Developed and implemented new room cleaning standards and procedures
• Inspect guest rooms and public places within the hotel to ensure cleanliness
• Managed all ordering and inventory control of all supplies to include cleaning chemicals, guest consumables and linen
• Created Preventative Maintenance program to minimize repair costs