Stephen Baines Email & Phone Number

Leeds, England, United Kingdom

Leeds, England, United Kingdom

- Managed a portfolio of commercial clients with typical annual premiums being up to £30k overseeing all aspects of general commercial insurance.- Worked with overseas brokers and insurers, facilitating global insurance policy placements and renewals.- Led a small team including handling individual training and support, day to day management of the department and managing my own portfolio of clients.- Negotiated and structured bespoke insurance solutions to meet the specific needs of diverse commercial clients.- Worked closely with all stakeholders, including insurers and clients, maintaining positive relationships and ensuring appropriate cover for commercial insurance needs.

Leeds, England, United Kingdom

- Responsible for SME new business enquiries while also actively developing a pipeline of referrals from existing clients prospecting new business.- Managing an existing book of business efficiently, dealing with renewals and mid-term enquiries.- Managing relationships with key stakeholders and delivering outstanding service to them- Working with clients to expand and develop their coverage to ensure they have the right cover.- Liaising with the broking and support team to ensure all documentation is accurate.- Actively negotiating with Underwriters as required to secure the best terms.- Working with the regional management team to achieve business objectives and support with the development of colleagues.

Harrogate, United Kingdom

- Maximising new business opportunities, confidently selling a wide range of insurance products and negotiating payment plans for clients.- Utilising a CRM system to identify warm leads and close sales.- Working to, and exceeding weekly and monthly KPIs to increase company profit margins. - Networking and building rapport with existing clients to encourage retention.- Training existing colleagues whilst ensuring FCA guidelines are adhered to.- Monitoring sales calls with other team members and providing constructive feedback and altering training based on observations.

Masters Degree, Commendation

Activities and Societies: Analysing buyer behaviour, strategic planning, human resource management, financial planning, digital marketing.

Bachelor Of Science - Bsc, 2:1

Activities and Societies: qualitative and quantitative research & analysis, critical thinking, group presentations.

3 B, 7 C