In 2019, MODE and SunteckTTS successfully executed an acquisition agreement creating MODE Global - an industry-leading, multi-modal 3PL/transportation & freight logistics company with $3B+ in revenue facilitating more than 1.5M global shipments annually. MODE Global offers a broad range of services and technology capabilities across all major modes of freight transport: truckload, less-than-truckload, rail intermodal, drayage, air, ocean and parcel freight. MODE Global operates under three brands including MODE Transportation, SunteckTTS and Avenger Logistics. MODE Global is a portfolio company of York Capital Management.• Responsible for leading a broad range of customer-facing, revenue-based transportation and logistics services including finance and accounting, customer/shipper service, brokerage freight operations and multi-modal carrier support, technology platform development and UAT/system testing (115 team members).• Positioned and executed the sale of privately held SunteckTTS (Comvest Partners) to Mode Transportation (York Capital) in Dec 2019.• Developed and executed new commercial go-to-market strategy, process and ERP platform integration (proprietary TMS and GL financial system migration) to support our growth strategy.• Developed M&A strategy, commercial, technology & services integration roadmap; built programs and tools to embed continuous improvement across customer service areas; launched new programs in BPO, AI and RPA services to improve customer experience, scalability and self-service capabilities (achieved 20% reduction in our OPS Cost/Transaction KPIs while doubling top-line revenue).• Implemented comprehensive KPI dashboards, commercial policy standards while streamlining operations to achieve $9M of post-merger synergy in the organization.• Executed multiple strategic tuck-in acquisitions >$175M, leading integration teams for operations, service delivery, commercial policy and technology platform integration.

Leveraging advanced logistics, mobile technology and trust verified drivers known as "Good Guys", PICKUP is a real-time last-mile logistics network that enables consumers to experience same day delivery of over-sized retail items that traditionally required advanced scheduling, long delivery windows and additional costs.

SunteckTTS is a privately held $1B+ leader in the 3PL/transportation logistics and freight management industry. We go to market serving SMB and F500 shippers via our integrated capacity division and our brokerage agent division where we support a diverse, 200 agent member/independent owner network across the U.S. and Canada – facilitating >800,000 freight transactions annually across multiple industry sectors. We provide a fully integrated, scalable transportation management (TMS) platform and solution suite of front and back-office services including sales and marketing, training, insurance, safety and risk management, finance and accounting, analytical decision-support, operations and technology, management and financial reporting. SunteckTTS is a privately held portfolio company of Comvest Partners. In late 2019, SunteckTTS executed a sale agreement with MODE Transportation and York Capital, forming MODE Global.

Arise is the largest provider of virtual customer experience platform technologies and BPO services.• Solutions program developer, revenue growth driver, and operational client excellence leader; developed $50mm client portfolio, overseeing business development, solution design, contracts, P&L operations, strategic account management, client executive relationships and customer success for a broad set of on-demand, virtual customer experience solutions and SaaS platform technologies. • Built and developed senior team of 20 client managers, sales directors, and VPs, managing multiple concurrent complex projects across target industry verticals, overseeing 3,700 customer success advocates virtually situated throughout U.S., Canada, U.K., and Germany. • Spearhead corporate strategic initiatives including SMB solution suite, SaaS platform and executive consulting program, managing complete go-to-market strategy, program execution and financials; provide thought leadership through industry white papers, client case studies, and marketing blogs; serve as industry conference speaker and panelist.• Helped prepare and develop M&A strategy, negotiated multi-million dollar client contracts, and drove international client services and technology growth into E.U., U.K., and Canada. • Achieved top client net promoter score and earned numerous awards, including Gold and Silver Stevie Awards for Technology Innovation & Service.• Promoted from Vice President & General Manager, Business Development (2011-2014).

• Built worldwide professional services teams, overseeing all client management operations, customer success, BD/sales and P&L accountability for $140mm in F&A services, supervising 500 client delivery teams across seven global centers in four countries in a highly matrixed, F200 global technology and services organization. • Delivered full-scope F&A services, including invoice to pay, order to cash, record to report, payroll, service desk, PM, IT, audit, finance, and lean Six Sigma process improvements. • Drove innovation, end-to-end process improvements, operating efficiencies, and client satisfaction by deploying new business process outsourcing (BPO) tools, technologies, and centers of excellence.

• Client lifecycle management, sales, operations and P&L responsibility for +$60 million in full-scope F&A services; 200 reporting client service delivery staff across five global delivery centers.• Led global management team delivering F&A functions for high-tech manufacturing/distribution clients composed of CPAs, analysts, and IT staff in complex ERP & GL environment spanning 30+ lines of business, multiple languages, and locations across U.S., E.U., and Latin America. • Enabled division to achieve 20% CAGR, earning FAO business recognition as Top Five global F&A service provider and inclusion in Gartner’s FAO “Magic Quadrant” (2008); ACS was acquired by Xerox in 2009.• Promoted from Director, Finance & Accounting BPO Services (2006-2009).

• Developed $100mm+ new sales opportunities for multi-tower BPO, F&A, and HCMS pursuits, managing large cross-functional BPO pursuit teams with ACS (Affiliated Computer Services). • Oversaw full sales lifecycle, assisted corporate M&A team with acquisitions, leading due diligence teams, financial analyses, and technical solution evaluation; worked directly with IT, transition and operations teams to launch new client programs from multiple global delivery centers.• Promoted from Manager, Finance & Accounting BPO Services (2004-2005).

• Built and led cross-functional global service delivery teams, sales pipeline development and industry market solutions—provided industry-specific business process and IT consulting, producing larger and more profitable enterprise CRM, e-commerce portal and content management software license/services opportunities ($5MM - $20MM); exceeded revenue targets resulting in top region for sales growth six consecutive quarters.• Increased C-level selling, accelerated sales cycles and business value positioning for enterprise software solutions through value-based, consultative sales processes—developed industry programs, engaged CXO’s to articulate a business value road-map, ROI and drive consensus on enterprise solution opportunities.