Stephen Benjamin Email & Phone Number

New York, Ny, Us

Atlanta, Georgia, Us

Manage and/or overseeing of Global Operations, Sales and Marketing.Maximizing the effectiveness of Operations both internally and externally, through focusing on Internal Company, Internal Employees and External Clients in every task and process.Creation, adjustments and execution of all relevant processes of generating revenue, forecasting on the strategies needed to drive success against annual goals. Integration of sales and marketing, as well as any other process that maximizes the returns on marketing investment.Create communication and relationships across organizational functions in order to work effectively with different departments and manage the revenue generation through those departments. Maintaining of these cross-departmental relationships enables leadership success.Works closely with CFO to Create, Analyze and Monitor budgeting across all departments, including LRP and Annual Planning.Creation, Distribution, Tracking and Analysis of all Sales Compensation Plans globally. Creation of tools that provide visibility into potential revenue issues months in advance, allowing adjustments to be made to address concerns proactively.Serving as strategic advisor and counsel to CEO on a daily basis.Assumes day-to-day responsibility for projects and tasks at the senior leadership level across all departments.Responsibility for Revenue department hiring practices, working closely with HR Leadership.Ownership of all Revenue Operations processes and creation of Tactical efficiency to drive Strategic goals.Analysis of all metrics and goals across the company to clearly communicate for Leadership to be able to easily make critical decisions in real time.Constantly creating bridges, not barriers, for department leaders.Subject Matter Expert for all aspects of Revenue/Sales Operations, including Salesforce.com.Integral part of the Senior Leadership Team (SLT) focused on company strategy, execution and review.

Atlanta, Georgia, Us

Santa Clara, California, Us

Developed many processes around SFDC Data and process flows. This allowed for reporting and dashboards to be created that provided both proactive and reactive views on results throughout the quarter. Simplified programs to make it more efficient to sales and managers to enter and understand data and results. Created Executive programs designed on scoring sales on the items that are critical for company success. Focused on Data accuracy, cleanup and automation that allowed the expansion on many programs to include other department needs.• Successfully developed Salesforce.com Reporting and Dashboards for Global sales and leadership• Developed processes around data governance and data quality• Standardized and Centralized reporting globally to better align with global company goals• Created various pre and post sale reporting metrics and collection tools, allowing various areas better insight into current and future decisions• Focused on Forecasting accuracy, providing views into potential issues well in advance, allowing for actions• Created sales performance programs and metrics, scoring sales reps on a set of requirements to get overall performance score and stack ranking

San Jose, California, Us

Within the Managed Security Services Department, developed all SFDC reporting and gave visibility into pre-sales data. Centralized various reporting and metrics with goal of automating where necessary. Created and owned the MSS Discount policy while covering all requests worldwide for deal reviews and approvals in a timely manner. Developed processes and tracked various areas within MSS such as POC, Pipeline, Management Forecasting, Sales Operations, etc. Developed the initial Quote to Cash guidelines and sales approval matrix.• Successfully developed Salesforce.com Reporting and Dashboard metrics for MSS and TRMG departments.• Developed discounting Governance plan for MSS and implemented process and metrics• Created and introduced a customized tool for Channel operations analytics and forecasting• Created various pre and post sale reporting metrics and collection tools, allowing various areas better insight into current and future decisions• Created financial metrics to determine aspects to a new Global Partner Program, as well as develop story for internal approvals• Analyzed white space data for up-sell and cross sell opportunities that sales could utilize• Point of Contact for Global MSS deal scoping and discounting approvals and Global Channel Operations Analytics

Campbell, Ca, Us

Created processes that moved the start up company from ad hoc spreadsheets and paper tracking to a central location for Financial, Support and Sales data and automated various parts of the process. Developed processes and prepared systems, with a SOX 404 view, in preparation for possible M&A activity. Gathered requirements and performed reviews in regards to upgrading SMB billing systems, CRM, as well as payment Gateways. • Successfully developed Salesforce.com to be the company CRM, Forecasting and Reporting system • Increased customer focus with streamlined processes and forms that positively affected customer expierence• Automated various business needs, making data easily attainable for management guidelines and M&A reviews

Us

San Jose, California, Us

Provided financial analysis and financial reporting throughout the integration of Secure Computing into McAfee. Effectively provided sales requirements while transitioning into McAfee systems. Developed plan to transition from salesforce.com to Siebel Analytics.• Successfully designed and implemented sales reporting across business units within Siebel Analytics.• Provided historical views and trending analysis of Secure Computing data in McAfee process formats.• Updated Salesforce.com to new McAfee terms and processes in less than 1 month

Us

Worked within the Finance, Sales Operations, Project and Product management departments accomplishing improvements on various areas of need. Designed, Developed and rolled out the Salesforce.com platform and integrated it to other disparate systems. Presented financial reporting trends and made recommendations to executive staff based on that information.• Developed the centralized location for Sales information within Salesforce.com• Presented at the October, 2008 DreamForce convention in San Francisco, a Salesforce.com convention.• Effectively integrated 3 separate acquisitions into the Secure Computing business model and systems.• Designed multiple custom objects within Salesforce.com to automate processes across departments.• Eliminated multiple disparate systems after implementing within standard processes.• Automated Evaluation process that significantly reduced overhead and cost of departmental equipment and reduced the lost count to less than 1% after only 1 year.• Became an expert in Business Objects / Business Intelligence for Executive, Financial and Sales reporting.• Implemented release management tracking process for Product management groups and as a result increased Executive’s visibility on product release schedules.• Selected for leading role within internal sales training with regards to systems and sales processes

Us

Worked on various projects within the business operations area. Lead member of the CRM/ERP review team.Developed process improvements throughout company with focus to Sarbanes-Oxley requirements. Created automation and increased efficiency within Order Processing and Sales departments.• Headed up the system administrator DBA group quickly resolving company improvement needs• Designed and presented to Executive staff financial reporting measurements.• Created and tracked annual budgets.• Improved processes throughout company that resulted in efficiency and cost reductions. • Reduced hardware costs on evaluation units by 50%.• Implemented new lead to order process, within clientele, and automated 75% of the process

Chicago, Il, Us

Responsible for all order entry, invoicing, revenue recognition, deferred revenue, project tracking and billing. Provided expertise with MasterChart integration effort.• Created all financial reporting metrics and analysis.• Provided customer relationships with both end users and channel partners.• Key member of integration team for MasterChart integration effort

Actively managed small support and QA departments for a startup healthcare company. Provided 24x7 support. Worked closely with the CFO on all financial items within the company. Achieved high quality of Support ratings • Provided quick and accurate testing of all company software code.• Helped build startup into the $125M company that was purchased by Allscripts Healthcare Solutions.• DBA functions for CRM systems and all reporting needs

Bachelor'S Degree, Business Administration And Management, General

Bachelor Of Science (Bs)