Stephen Bent Email & Phone Number

Volunteer Reading, either live or recorded, for radio broadcast to the visually impaired or print disabled.

Search Engine OptimizationResearch and Copy Writing

National support for engineering "Systems, Standards & Practices".

Traffic volume monitoring, trending, and forecasting. Responsible for directing maintenance to improve efficiency and predicting proper timing for equipment additions to accommodate growth.

Responsible for optimizing network performance for efficiency and growth in 9 distinct markets in Midwest and South.Continual monitoring and trending of performance metrics and traffic volumes to identify issues and anticipate growth.Key contributor in budget discussions determining equipment requirements based on forecasts.Designed modifications to improve performance, efficiency, and anticpate growth in network configurations.Planned logistics required to implement integrations of new designs and coordinated multiple departments in execution.Maintained excellent National rankings for performance in all markets of responsibility.

Responsible for lead and coordination of local network projects.Successfully developed new strategies and techniques with capacity enhancing parameters to bring St. Louis from least to most efficient in cell site base radio utilization nationwide.Established and refined network statistical collection methods and tools used in St. Louis and Kansas City in 1998 with enough scalability that modules of it are still in use today.

Evaluation of new technologies.Data collection, analysis, interpretation, distribution.Administrator of all network modifications originating from the Engineering Department.

Specialized in data collection, interpretation, problem solving, and project management.

Responsible for reorganizing and developing technical support department.Trained and supervised specialized personnel to fill the department.Developed company-wide training in cellular call processing.Attended National conference on cellular fraud and presented at a seminar for local, state, and federal law enforcement officials.

Psychology Department:Researched and authored workbook of seminar material for topics in crisis intervention.Led a team of peers in creation and analysis of a survey concerning University counseling services.Guest lectured weekly on topics in Advanced Psychology: Sensation and Perception for two semesters.Sociology Department:Contributed research for paper published by Dr. Keith Doubt for American Journal of Sociology.

Ba, Sociology

Part-time student finishing my degree while working full-time jobs. Graduated with departmental honors.

Aviation

Obtained Private Pilot's Licencse in August of 1992.

Psychology & Sociology