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Stephen Bielawski is listed as Supervisor, Major Appliance at Asurion based in Columbus, Ohio, United States. AeroLeads shows a work email signal at asurion.com and a matched LinkedIn profile for Stephen Bielawski.
Stephen Bielawski previously worked as Supervisor, Major Appliance at Asurion and Field Operations Manager at Preferred Wireless, Llc. Stephen Bielawski holds Communications from Rider University.
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Operations leader with valuable multi-unit management experience and 17 years of excellence within retail telecommunications space. History of success in taking on complex challenges and driving performance turnarounds, achieving top ranking as Sprint S&R dealer while with Preferred Wireless, as well as winning Circle of Excellence award while with Sprint Nextel. Offer inventory management expertise that includes development and implementation of stock handling and product audit strategies.Skills include educating, leading, and supporting retail locations to ensure timely execution on merchandising refreshes and adherence to brand standards. Outstanding communications ability; build high-performing teams, develop strategic alliances, and work collaboratively across organizations. Build relationships and gain trust of leadership, staff, and external partners.Service & Repair Manager | Preferred Wireless* Ranked #1 (of 82) Sprint S&R dealer, finishing year in top 10 in all rated metrics (repair/triage rate, exchanges reduction, customer service, and device protection sales (2015). Followed up performance with #5 ranking (2016).Service & Repair Manager | Sprint* Won Circle of Excellence Award for top performers in non-selling positions, which included trip to Maui. Nominated by peers for consideration (April 2012).Field Operations Manager | Preferred Wireless* Accountable for protecting assets of 86 locations with over $17 million in on-hand inventory. Minimized loss/shrink through coordinated inventory counts, staff training on proper return processes to Sprint/T-Mobile warehouse, and ensuring adherence to established front and back office systems of operation.* Played key role in company 187% growth / expansion from 2017 to 2019 (30 doors to 86 doors), catapulting Preferred Wireless into position of largest Sprint dealer in Ohio (with new location opening support also provided in Michigan and Pennsylvania). Supported store build outs, remodels, complete equipment changeouts, and employee training in 56 new stores. Assisted with policy rollouts and communication of staff expectations.
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Columbus, Ohio, United States
Simultaneously launched the Columbus, OH and Detroit, MI markets, managing upwards of 15 service technicians. Responsible for analyzing trending data, and finding the root cause of issues that prevented success for Appliance Repair Experts. I was also responsible for managing logistical operations (part shipments/ordering, job routing, company fleet and.
Provided support to district managers in operations leadership and communication of mission to team members. Managed up to 7 direct reports, including field operations specialists and inventory control specialist. Implemented strategies for protecting company assets and ensuring compliance of assigned stores with operational guidelines. Educated and.
Columbus, Ohio Area
Managed service and repair operations across 30 locations, involving physical customer device repair, training of techs in device troubleshooting, customer service, ticketing systems, parts inventory, diagnostic machines, and exchange compliance. Managed purchase of S&R tools and parts. Performed store visits to review teams’ performance and engage with.
Remotely managed 15 to 40 customer-facing technical service representatives while overseeing service operations of multiple retail locations across Columbus/Cleveland/Cincinnati/Louisville/Lexington/Fort Wayne markets. Promoted to role following initial hire and performance excellence in role of inventory support specialist.Implemented major policy and.
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Stephen Bielawski is listed as Supervisor, Major Appliance at Asurion.
AeroLeads has found 1 work email signal at @asurion.com for Stephen Bielawski.
Stephen Bielawski is based in Columbus, Ohio, United States.
Stephen Bielawski has worked for Asurion, Preferred Wireless, Llc, Sprint Nextel, and Sprint.
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Stephen Bielawski holds Communications from Rider University.
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