Stephen Billy Email & Phone Number

Syracuse, New York Area

• Primeroedge offers an end to end software solution that addresses all business operational needs for Public School (K-12) Nutrition Departments and State Agencies. • Helping School Nutrition Experts achieve excellence in their operations through innovative and trustworthy custom designed software solutions powered by passionate people.• Due to significant growth opportunities I was recruited and hired to attack New Business in the Northeast (NY, MA, CT, RI, VT, NH, ME) through a home- based office in Syracuse, NY.• CRM – Salesforce.• Completed 50% of the companies extensive 3 month training program.• COVID-19 took out me and 40% of the company.Excellent References from Primeroedge when requested.

Syracuse, New York Area

Allstar Systems sells, leases, installs, services and offers tech support on the Custom Designed Commercial Television, Video, Audio, Surveillance Camera and Touch Tunes Music Systems.Selling DirecTV 2 year contracts for Commercial, Business and Hospitality Accounts. Selling Spectrum Business Class Phone and Internet Contracts also. Offering a consultative selling approach that is tailored to the customers needs.We working with our clients to design/build/install, state of the art systems to increase/maintain revenue, increase employee satisaction and to protect business assets.Estimated all sales quotes and wrote work orders for the other teams.Managing the Central New York Region (Rome, NY to Brockport, NY, St Lawrence River to the Pennsylvania Border). Hunter 70% of my time, new account aquisitions.Number one sales person for the last 15 of 16 quarters.Broke all sales records for amount of new sales, increased revenue, number of actual customer visits to new potential accounts.Managed all business using Salesforce.

Syracuse, New York

• New York State’s largest and most respected document management firm.• Specializing in workflow assessment and optimization, • Applying a consultative approach tailored to the customer’s needs and requirements.• Improved the efficiency, productivity and cost control of the client’s document workflow by simplifying the convergence of documents from capture/storage/retrieval/distribution.• Solution selling multifunction systems, printers, supply and maintenance contracts, document software solutions, security solutions, eco-friendly products and the revolutionary 360 assessment process.• Aligned with Xerox, Konica Minolta, Muratec and Hewlett-Packard products.• Developed and maintained relationships with influencers and decision makers of small to medium sized businesses.

East Syracuse, Ny

• Developed and maintained relationships with influencers and decision makers of small and medium size businesses.• Solved small to medium size businesses communication problems with cost effective solutions including high speed internet access, (via hybrid fiber coax or dedicated fiber optic solutions), internet security, hosted storage, hosted exchange, video and commercial voice solutions. • Liaison between customer, engineering, technical operations and contractors.• Closed 241 accounts in 22 months - $238,000 in new revenue per year. 98% of them were 3 year service contracts. Accounts consisted of a very wide range of businesses.• Ranked in top 5% of 20 new hires, closed 5 accounts with one - call closes.• Closed two accounts others, including my sales manager, could not.• Proficient in Salesforce and closed all accounts using Salesforce Contracts.• Passed 1 month of extensive pre-hire telecommunication technical training including a pass/fail final sales presentation to the Vice-President of Time Warner Cable Business Class.

Fairfield, Nj

• Developed new accounts and maintained the existing accounts for the Consumer Products Testing Division - Hard Goods of SGS. SGS is a world leader in the international 3rd party testing & verification industry.• Sold international and domestic product testing (chemical, performance and safety), product inspections (at the respective factory) and factory assessment services (audits).• Called on and sold these services to very well known USA manufacturers, importers and retailers in the housewares – ceramic, metal and glass, furniture, jewelry, collectible and giftware markets.• Increased sales by .5 million dollars in 1 year.• Closed the single largest domestic testing order in the history of the Fairfield, NJ, office. 10,000 pieces of ceramic and glass tableware for Proposition 65 testing.• Team sales approach to secure a #2 vendor product testing position for the CVS Pharmacy store chain. (180k per year).• Technical support to the client – advising clients on what standards they needed to test to, interpreted and explained testing and inspection reports to the client.• Completed RFP’s, issued quotes, proposals and negotiated the fees, terms and conditions as necessary. • Developed annual budgets and updated forecasts as required.• Attended all conventions and technical trade shows. • Proficient in Salesforce

Zirndorf, Germany

• Managed the US office for Leipold International – Décor America. Leipold is a worldwide leader in ceramic and glass lithographs and decals/transfers. Manufacturing plants in Germany, Brazil and China. Offices in Germany, France, England, USA, Italy, Brazil and China• Sold the services of sheet-fed, screen printed and off-set printed, (fired or non-fired) decals/transfers, colors, mediums and decorating machines. Imported all products to the customer.• Markets sold to: casual & fine china, hotel & restaurant china, collectables, giftware, tile, glass, crystal, tempered glass, promotional products, cookware, stove range tops, kitchen & bath sinks. metal, plastic, enamel and candles.• Increased sales from .5 million dollars per year to 3 million dollars per year by providing superior sales, customer service, application and technical support to the customers. Added 14 million dollars in new revenue over a 10 year period. Increased USA sales status to other countries from #5 to #2. Sold to and toured over 100 potteries, decorators, glass mfe’s, crystal mfe’s, sanitary ware mfe’s and tempered glass manufacturing plants in Europe, USA and China• Sold and managed all product development projects that were awarded with the best ceramic and glass manufacturing companies in the USA. Example: Lenox China, Lenox Crystal, Pfaltzgraff, Farberware, Sabatier, Retroneau, Mottahedeh, Tiffany, Ralph Lauren, Kohler, Sterling Plumbing, Pickard, Corning, Anheuser Busch, The Bradford Exchange, Cridge, Sherle Wagner, Fenton Glass, Mac Kenzie Childs, Disney, Warner Brothers, etc.• Reviewed and resolved product design and all manufacturing issues. • Attended all trade shows including the Tabletop Show, Hotel and Restaurant Show, Tile Show, Kitchen and Bath Show, Housewares Show, Hardware Show and the Frankfurt Fair.

Syracuse, Ny

• Supervisor of the ceramic color lab, decal print/automated screen printing operations, development of new decorating products and decorating processes. • Established standard operating procedures for the decorating process.• Developed underglaze and overglaze colors to increase the color palette for our designers. • Developed these new colors to the improve yields for the decorating operations by providing better stability in various kiln firings and reducing color burnout. • Increased plant efficiency by providing new colors, application and technical support to the following decorating operations: hand line, machine line, spray application of colors, pad printing, direct screen print (hot & cold) and decals/transfers.• Developed a low flow cobalt blue that improved yields by 40%. They named the color after me – Billy Blue, it was one of the 50 standard colors.• Evaluated, recommended and purchased all decorating colors, clays, frits, mediums and precious metals (+$250,000).

Syracuse, Ny

• Responsible for expediting the production of radar and sonar printed wire boards (PWB’s) for heavy military contracts. Main project was Phalanx the rapid fire machine gun that protects all Navy ships, OTH – Over the Horizon radar project.• Served as a liaison with all production departments.• Conducted daily production meetings to troubleshoot the various production problems with the appropriate engineering departments and executed corrective action.• Responsible for the procurement of replacement parts.• Obtained high security clearance.

Mba

Some college coursework completed.

Associates, Mechanical Technology

Bs, Industrial Technology

Minor in Advanced Ceramics - 42 credit hours completed at Alfred State College, Alfred University, Buffalo State College and Syracuse.