I am a dynamic, empathetic, results-driven people leader with experience in financial services industry at senior levels. I have successfully managed operations, customer service, and sales teams, using a collaborative approach to deliver superior results. From fintechs, to large Canadian banks, I develop, nurture, and leverage strong relationships at all levels of organizations and across the industry to achieve common goals.I am a high-energy, accessible leader, with a track record of generating loyalty and motivating teams through transformational change. I actively engage stakeholders, using open and honest communication to build deep connections. I have expertise in:-Change Management-Strategic & Operational Planning & Execution-Service Delivery-Process OptimizationLanguages:-English (verbal and written fluency),-French (verbal fluency)