- Fractional Chief of Staff; Experienced senior leader providing strategic guidance and support to executives- Strategy Management Consulting; Subject Matter Expert with the Balanced Scorecard Mgt System- Strategic Initiative Leadership; Certified Project Management Professional- Business Intelligence Anaytics; Expertise with Tableau and Microsoft PowerPivot Data Modeling- Merger & Acquisition Integration Management; Pritchett Certified Merger & Acquisition Integration Expertise

• Ensure that the Project Portfolio Management team is successfully delivering the portfolio of projects in alignment with the companies directives and strategies.• Increased the team's employee engagement leveraging a servant leadership approach.• Partnered with the executive management team to prioritize demand and align with resource management capacity. • Leveraged a best-in-class project and portfolio management system, to track demand and resources, to eliminate resource contention on the strategic portfolio.• Align the organization's merger and acquisition efforts with the digital transformation initiatives.

• Developed the organization’s first strategic partnership program including channel sales, joint product development and the execution of multiple simultaneous Agile scrum projects.• While responsible for the company’s largest partner, accounting for 40% of all revenue, grew revenue by an additional 20%.• Led program managers and scrum masters in the successful delivery of the company’s largest AI projects within a challenging Fortune 500 environment.

• Leveraged the balanced scorecard management system to establish a common measurement and communication platform across the company.• Improved the strategic decision-making process by utilizing new Microsoft PowerPivot data modeling technology for financial reporting.• Directed the inaugural business intelligence, Salesforce Center of Excellence and IT group to transform the value of our digital platform.• Attained the Pritchett Merger & Acquisition Integration certification while delivering on our recent acquisition’s investment thesis in less than 60 days.

• Led a team of project managers in the roll-out of our new SaaS platform.• Served as an Agile scrum master to bring an innovative software dialer to market in partnership with a key customer and third-party development group.• Collaborated with multiple functional and business unit focused teams to ensure customer satisfaction with complex solutions.

• Delivered on an aggressive quota for the strategic arm of the organization.• Coached and mentored a sales team in the closing of multi-million-dollar deals.• Owned the sales management process focused on a customer-centric consultative approach.

• Coached peers in the application of project management best practices including stakeholder management, project plan oversight and risk and issue management.• Project managed the first development effort as a single project called Integrity 630. This project included over 50 developers and was delivered on time, within scope, and on budget.• Achieved the Project Management Professional certification in 2007 while building out our initial project management office.

• Full P&L responsibilities for a $20M technology services division.• Managed the day-to-day operations of a branch office of IT technology consulting professionals.• Participated as an early adopter of HP’s groundbreaking high availability solution.• Led the roll-out of this technology services groups first project management office that delivered on dozens of infrastructure and application development projects each year.• Roles leading up to the General Manager position included: Operations Manager & Unix Development Unit Coordinator

• Provide outstanding customer service to clients from onboarding through ongoing support.• Manage the staff of Client Services Managers & Representatives.• Create and maintain an in-house developed client communication platform.• Promote cross-departmental communication and problem solving.• Roles leading up to the Director, Client Services position included: Manager Vendor Systems Group & Solutions Consultant for Hardware, Software and Contact Management Platform teams.