Supporting the Health, Wellbeing and Biotech (HWB) Sector of NEOM across nine strategic programs to assess, establish and operationalize a Program Management Office (PMO) and Knowledge Management System. This involves drafting, training and embedding new Processes, Standards, Tools, & Templates consistently and establishing robust Governance and Reporting. A new Integrated Management System underpinned these capabilities providing project level portals, management dashboards and… Show more Supporting the Health, Wellbeing and Biotech (HWB) Sector of NEOM across nine strategic programs to assess, establish and operationalize a Program Management Office (PMO) and Knowledge Management System. This involves drafting, training and embedding new Processes, Standards, Tools, & Templates consistently and establishing robust Governance and Reporting. A new Integrated Management System underpinned these capabilities providing project level portals, management dashboards and reports and exception dashboards and reports to standardize and harmonize the PMO function across the nine disparate strategic programs within the HWB Sector. Show less

Supporting IQVIA to deliver reliable and cutting-edge technologies and services for the Sehati Financial Services Platform across the Kingdom of Saudi Arabia. It enables the exchange of health insurance transactions between Healthcare Providers, Health Insurance Companies and Third Party Administrators. The platform also supports fraud, waste and abuse detection as part of UniPlat - the national platform for health and insurance exchange services (nphies)

Supporting public and private healthcare providers in the Emirate of Abu Dhabi on their journey to safely and securely connect to Malaffi, the region’s first Health Information Exchange platform. Malaffi enables the meaningful, real-time exchange of important patient health information between the healthcare providers, creating a centralised database of unified patient records, that will improve healthcare quality and patient outcomes.

Responsible for the smooth and successful transition of eight NHS Primary Care Support England projects across clinical, financial, logistics and administrative functions into live operations from the perspective of service provider and service user.Ensure the complexity and impact of business change is clearly understood within each service area as it pertains to people, process, technology, customer and suppliers. Work with the heads of service to define and agree the activities… Show more Responsible for the smooth and successful transition of eight NHS Primary Care Support England projects across clinical, financial, logistics and administrative functions into live operations from the perspective of service provider and service user.Ensure the complexity and impact of business change is clearly understood within each service area as it pertains to people, process, technology, customer and suppliers. Work with the heads of service to define and agree the activities necessary to prepare for and embed the change and develop operational acceptance checklists and services readiness assessments to monitor and evidence progress.Coordinate each of the business support services – Training, Resource Planning, Communications, Management Information, IT, National Engagement to align their plans with project dependencies and deliverable timeline. Support the stakeholder engagement, both internal and external through a clearly defined communications strategy and approach and represent PCSE service transition at appropriate forums, conferences and transformation board meetings. Show less

Transformation lead to migrate the legacy Pharmacy Management System to Oracle eBusiness Suite and simultaneously ensure integration with the replacement clinical information system (Cerner Millennium) as a phased deployment across all primary health care centres and hospitals within Hamad Medical Corporation (HMC), who are the national healthcare provider within Qatar.Modernised the supply chain by introducing Oracle Warehouse Management System with Mobile Supply Chain in the central… Show more Transformation lead to migrate the legacy Pharmacy Management System to Oracle eBusiness Suite and simultaneously ensure integration with the replacement clinical information system (Cerner Millennium) as a phased deployment across all primary health care centres and hospitals within Hamad Medical Corporation (HMC), who are the national healthcare provider within Qatar.Modernised the supply chain by introducing Oracle Warehouse Management System with Mobile Supply Chain in the central distribution centre. Dramatically improved accuracy and traceability for 50,000 items received, stored and issued through the warehouse by adopting GS1 standards in tandem with handheld barcode scanners and improved business processes in receiving, inspection, put-away, picking and shipping. Show less

Primary communications and planning contact point for the transition of Infrastructure and Applications Support Services from Sidra Third Party Suppliers into the Dell Managed IT Proxy Organisation.Managed the transition of three critical projects (Applications, Infrastructure and Data Centre) from the build stage through to operational support within Sidra on-campus facilities.

The provision of programme and project management expertise across all areas of Dell's business, with a specific focus on the management of medium to large enterprise solutions.I am responsible for the delivery of customer facing projects associated with Managed Deployment, Enterprise Deployment, ICS (Infrastructure Consulting Services), CFI (Custom Factory Integration) and ARS (Asset Recovery Services) throughout Ireland. It is my responsibility, as Project Manager, to ensure… Show more The provision of programme and project management expertise across all areas of Dell's business, with a specific focus on the management of medium to large enterprise solutions.I am responsible for the delivery of customer facing projects associated with Managed Deployment, Enterprise Deployment, ICS (Infrastructure Consulting Services), CFI (Custom Factory Integration) and ARS (Asset Recovery Services) throughout Ireland. It is my responsibility, as Project Manager, to ensure that these are all delivered on time, to budget whilst achieving our customer experience objectives. Show less

Assisted the sales organisation with the entire bid, proposal and contract process. In this role I supported Sales and Solutions Team members in securing business that required Solutions proposals of varying complexity by coordinating internal Dell resources and Dell Partner resources, to effectively respond to customer’s proposal requirements.I ensured accuracy of response to customer proposal specifications by leading the proposal process to maximize sales force productivity… Show more Assisted the sales organisation with the entire bid, proposal and contract process. In this role I supported Sales and Solutions Team members in securing business that required Solutions proposals of varying complexity by coordinating internal Dell resources and Dell Partner resources, to effectively respond to customer’s proposal requirements.I ensured accuracy of response to customer proposal specifications by leading the proposal process to maximize sales force productivity through extensive coordination, management and dissemination of information with sales force and cross-functional teams.Ultimately as Proposal Manager I was responsible for document quality and context of Solution Proposals being presented to Irish Relationship customers within strict deadlines. Show less

Responsible for providing direct advice, guidance and resolution of escalated Customer Issues within the UK/I region that have been formally received through Trading Standards Offices, Advertising Standards Authority, Legal Representatives, Office of Fair Trading and News Media.Acted as liaison between these organisations and Sales, Technical Support and Customer Service functions to resolve respective issues in order to maintain positive customer relations. Through BPI / Six… Show more Responsible for providing direct advice, guidance and resolution of escalated Customer Issues within the UK/I region that have been formally received through Trading Standards Offices, Advertising Standards Authority, Legal Representatives, Office of Fair Trading and News Media.Acted as liaison between these organisations and Sales, Technical Support and Customer Service functions to resolve respective issues in order to maintain positive customer relations. Through BPI / Six Sigma methodologies ensured that the learnings from customer escalations fed back to the relevant departments so that preventative measures were put in place to avoid re-occurrence. Show less

Appraised business development opportunities for a Joint Venture Irish start-up that offered improved software development lifecycles and reduced costs through leveraging the Infotech division of Petroleum India International.