Stephen Todd Email & Phone Number

Pensacola, FL, US

Mclean, VA, US

• Facilitated the development of 600+ DoD Cyber Intelligence Analysts through tailored Windows, and Linux exercises, improving threat hunting and incident response skills.
• Standardized both incident response and threat hunting strategies and techniques for analysts to react and protect systems compromised by APTs.
• Fostered client relationship by maintaining a 100% customer satisfaction score through a 97.4% success rate of training.
• Crafted solutions to fill gaps in client requirements that resulted in 15% stronger bids, helping secure $2m+ contracts.
• Conducted cost-benefit analysis, offsetting company cost by $425k annually by optimizing consultant utilization.

Randolph AFB, TX, US

• Led cross-functional team of 36 analysts in crafting holistic solutions to solve over 200 RFIs for key stakeholders.
• Directed 100+ member Jira ticketing system used to manage over 1,400 tasks across 4 projects, leading to an increase of 30% productivity for members.
• Conducted over 1,200 extensive SQL audits to ensure compliance and data integrity, safeguarding sensitive information with a 100% success rate.

Randolph AFB, TX, US

• Utilized complex SQL queries to analyze large datasets from multiple sources, identifying trends that assisted in mission success.
• Monitored the entirety of United States Air Force Intelligence, Surveillance and Reconnaissance assets, building slide decks for generals and senior leaders.
• Trained 100 cross-functional analysts on over 30 tools through subject matter expertise knowledge, leading to a 40% increase in SQL query efficiencies

Pasadena, Texas, US

• Collaborated with top 3 oil and gas companies to data mine through 6mil lines of data to find information that created a reliability plan for over 30,000 pieces of equipment.
• Contributed to the development of 30 reliability plans, resulting in significant cost savings for the client.

• Standardized solution that brought the dealership from failing Customer Satisfaction rating to ranked 4th out of 157 dealerships for 3 months in a row, then top 10% after.
• Negotiated over $650k in sales through sales funnel of pre and post sales processes, contributing 5% of overall dealership income.
• Deployed comprehensive CRM product that bolstered a 215% increase in customer satisfaction through better customer tracking and stronger metrics.
• Onboarded clients by solving IT issues relating to their purchase, teaching clients on BlueTooth technology and third party software to integrate features for their vehicles.
• Led internal IT department, collaborating with MSP to administer Windows systems of 100+ users and devices, improving IT functions by 30% over 5 months.

• Implemented Excel database to manage over 1.6m pounds of metal, categorizing over 20 different products to track $5m+ in revenue across the recycling life-cycle.
• Managed small business network infrastructure of six workstations, CCTV, phone system, inventory management system, and website.
• Generated weekly reports for C-level executives, creating dashboards that improved project status visibility by 50%, leading to increase in product accuracy by 75%.

Bachelor Of Business Administration - Bba, Management Information Systems

Associate Of Science (A.S.), Chemical Process Technology