Stephen Cady Email & Phone Number

Lancaster, Pennsylvania, United States

• Expediting customer packages for daily shipments.• Knowledge of Air and Truck freight.• Experience in performing machine operations and utilizing scanning devices.• Performing various duties assigned by the department Supervisor.

4655 Perkiomen Ave Reading, Pa 19606

Stocking of food products and general merchandise to department shelves and displays.Conducting inventory, removal of dated products, ordering and updating products for shipment(CAO)Operation of power equipment, sale and pricing weekly updates, investigating and updating product status and Inventory of product countsCertified Receiver/HIPPA CertifiedProduction of Bakery products provided on a daily basisBack up to Lead

Kutztown, Pa

Kutztown, Pennsylvania, United States

 Ensures that all shipping deadlines are met and orders are delivered to customers. Serves as POC for the client, and shipping department, Account management team as well as other internal and external collaborators. Processes customer shipments as per specific Routing Guidelines. Coordinates routing of orders as well as the pickup schedules and preparing accurate bills of lading and airway bills. Coordinates shipment schedules in collaboration with the warehouse to ensure proper documents are processed prior to shipping. Issuing all required documentation prior to releasing them from the facility, bill of lading, invoices, and packing lists. Updating shipments as required on customer online portal’s as well as organization's tracking system. Communicate with carriers to ensure prompt pick-up, and arrange same-day pickups whenever required Respond to customer inquiries and refer clients to the appropriate channels Adhere to all relevant rules and regulations and maintain safety awareness and training. Assist with reports for upper management as needed.

Reading, Pennsylvania Area

Receiving in-bound communication from National Accounts Divisional Representatives for dispatching, billing, and escalating store locations for contracted pest issues.Entering data and updating service record status via PestNet online and iRIS database.Assigning out bound emails via Salesforce to dispatch appropriate services, Assessments, and De-escalating of locations.Acting as liaison between the reporting of servicing locations with National Clients.Demonstrating excellent phone, and voice over internet skills to interact effectively with internal and external associates.Performing various duties as assigned by the Supervisor to support the operation of the GRT Team.

Reading, Pennsylvania Area

Receiving in-bound calls from customers and diagnosing their mechanical issues.Processing data from these customers into AS400 database.Making out bound calls to dispatch appropriate service to customers.Acting as liaison between the nearest servicing location and customer.Demonstrating excellent phone skills to interact effectively with internal and external customers.Resolving and follow up and escalating customer service issues.Performing various duties as assigned by the Roadside Assistance Supervisor to support the operation of the call center.

Reading Pa

Receiving in-bound calls from customers and diagnosing their mechanical issuesEntering data from these customers into AS400 databaseMaking out bound calls to dispatch appropriate service to customersActing as liaison between the servicing location and customerDemonstrating excellent phone skills to interact effectively with internal and external customersProviding customer service, assuring that customers are satisfied and will return for additional businessManaging multiple breakdown situations on a daily basisResolving or escalating customer service issuesPerforming various duties as assigned by the Roadside Assistance Supervisor to support the operation of the call center

300 S 6Th Ave, Reading, Pa, Us, 19611

Delivering meals to patients and guests with a cheerful and excellent service attitude.Picking up soiled trays after meal service and assisting where necessary in the room service operation.Responsible to maintain a clean, safe and sanitary working environment/CPR CertifiedOperation of communicating devicesAnswering patient calls and in person visits placing orders in accordance with their specific dietary needsKnowledge of Nutrition Center software and ordering processUnderstanding outside network systems to cross reference patients updated dietary status

Exton, Pa

Successfully managed and coordinated design and roll out of Marketing materials for weekly advertising campaigns for assigned clients Duane Reade and SuperValue.Collaborated with other design teams to brainstorm creative ideas, to assist with branding and marketing strategies, and the design and production of materials and collateral for other Fortune 500 clients.

Norristown, Pa

Creative Design of advertising for publishing for print and digital environments using Photoshop, Illustrator and Quark for national and global distributionCollaborated with Sales to create speculative ads for upselling established client base and for winning new clientsDeveloped naming conventions and cataloging workflow process to improve standardized quality and uniform production.Researched and resolved claims against the company leading to the creation of the Quality Incentive Team which then reduced claims against products by 40%Served as leader on the Quality Incentive Team, established department protocols, streamlined procedures, improved communication and increased quality and productivity for the publishing operationKey AccomplishmentsAwarded with ”The Leaders of Excellence Award” for improvement to the work environment while participating in two quality improvement teams that improved the overall quality of work and performance standards by inducting superior documentation to the business communication between the Sales Organization and Directory Graphics.

Certificate, Digital Photography, 4.0

This course provided a complete guide to the components, functions, and use of digital cameras. I learned about menus and shooting modes.

Certificate In Graphic Design, Graphic Design, Cad, 3D Studio

Graphic Arts and Design To provide the student with the education and skills that will enable them to produce quality text layouts.

Certificate Of Engineering Technical Assistant, Engineering, 3.7

ENGINEERING TECHNICAL ASSISTANT Tidewater college offers a number of Career Studies Certificate programs which are designed to provide.