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• Prospected and qualified potential advertisers within designated business verticals in Northern Connecticut. o Medical, Legal, Education, Sports and Fitness, Home Repair Services• Established and maintained relationships with local business owners as well as agency representatives.• Regularly utilized various sales tactics to close new business, such as consultative selling, and solution-based selling.• Solely responsible for all aspects of account management.• Maintained strong product knowledge on Patch’s portfolio of products. o Daily Deals, Banner Ads, Business Directory Listings, Video Ads, Websites with SEO services, and Newsletter Advertisements.

• Performed various advertising sales support functions for over twenty Patch.com sites in northern New Jersey.• Served as lead organizer for the New Jersey Sales Team Quarterly Conference and oversaw all aspects thereof, including agenda planning, coordinating facilities, audio/visual services, and foodservice for over 50 attendees each conference. • Responsible for researching, recommending, and coordinating Patch participation in various community events.• Regularly interfaced with Local Editors, Regional Editor, and Regional Publisher regarding sales and editorial goals, and to serve as the link between the editorial, sales, and marketing teams.• Participated in sales blitzes with the Regional Publisher, Regional Advertising Director, and National Director of Advertising, setting up to 20 appointments per blitz for local Ad Managers.

• Interfaced with vendors concerning pricing, availability, damaged products, buy-backs, and special orders.• Analyzed customer billing statements and present usage plans best suited to their needs.• Recruited, hired, and trained sales associates in various product knowledge as well as store policy and Verizon Wireless corporate policy.• Served as account manager to multiple small business accounts of up to thirty lines of service.• Devised, implemented, and maintained an email follow-up marketing campaign and warm calling system to advise customers of available upgrades and latest devices and plans to suit their needs.• Managed cashiering activities in areas of purchasing, returns, exchanges, and enforcement of store policies.• Presented and sold mobile communications solutions to various customers after assessing their needs.• Maximized profitability per sale by consistently presenting and selling appropriate accessories.

• Maintained database of outreach contacts.• Researched and maintained lists of criteria specific outreach contacts and invitees for events.• Staffed outreach events such as press conferences and town hall meetings.• Documented various legislative concerns of constituents.• Assisted constituents in starting casework involving discrepancies with various federal agencies.