Stephen Carter Email & Phone Number

Cambridge, United Kingdom

Peterborough, Cambridgeshire

I create and maintain a wide array of automated marketing processes in my current role. I work closely with all departments within the business from the directors through to individuals within each department. Currently I am working on a large, fully automated, customer segmentation project.Responsibilities ✦ Managing three Infusionsoft/Keap CRM accounts with a combination of over 425,000 contacts ✦ API Coding in PHP and utilising MySQL with Adobe Dreamweaver and Navicat ✦ Liaise with all department managers over a variety of projects ✦ System implementations and technical problem solving ✦ Formulate, implement and report on automated email and SMS marketing campaigns ✦ Automated affiliate marketing and commission campaigns Achievements ✦ Successfully completed the Infusionsoft University training on automated campaign building ✦ Created a franchise administrations systems that automates manual orders with Infusionsoft CRM ✦ Created an automated customer segmentation system that monitors 425,000 contacts every 24 hours to enable focused and highly targeted marketing campaigns Applications and ToolsInfusionsoft/Keap CRM / AWS S3 / Trello / Google Suite / VPS (Linux) / WordPress / Kajabi / PHP / MySQL / Dreamweaver / Navicat

Huntingdon, Cambridgeshire

For the past six months I have been working as a Senior Migration Consultant at Studio Unified Limited in Huntingdon leading a team of three migration consultants. Within less than one month I was certified as a Brightpearl Analyst with a score of 94% and within five months I was certified as a Brightpearl Consultant.The position required that I work with key decision makers such as business owners, Directors and Managing Directors along with system developers with the need to assessing their requirements and expectations to achieve a successful and smooth migration of their business systems. My day to day activities involved direct liaison with clients either by telephone, email, GoToMeeting or Basecamp. It also involved the manipulation of customer data, system configuration, chart of account configuration and system training. Due to a sudden decrease in work from the companies sole contract supplier, my position was made redundant.Responsibilities: ✦ Three Migration Engineers ✦ System Configuration ✦ Chart of Account Manipulation & Validation ✦ Customer Data Manipulation & Validation (utilising Excel & SQL database queries) ✦ System Training ✦ Integrations with Magento, Amazon, eBay, Shopify, Bigcommerce & MailChimp ✦ VoIP Phone SystemWorking with the following applications; ✦ Brightpearl (Cloud Business Management) ✦ Basecamp (On-line Project Management) ✦ Google Enterprise / Work (Business SaaS) ✦ Zendesk (Customer Services Platform) ✦ Adobe Premier (Video Editing) ✦ GoToMeeting (On-line Conferencing Software)

Cambridgeshire

Impulse Group Limited is an office equipment and supply dealer. With a number of Internet-based e-commerce stores selling a variety of electrical products from a wide range of manufacturers and suppliers. My main role has seen me undertake a large number of projects revolving around online sales and marketing for the past 6 years. Within this role I have worked with and integrated a wide variety of software applications. I was involved in every aspect of the day-to-day managing of everything involving the IT hardware and software side of the business. I have previously managed a team of 5 members of staff.Responsibilities: ✦ SEO, PPC, social media, email and general Internet-based marketing ✦ Website Analytics ✦ Software systems development ✦ Developing, maintaining & updating all software applications ✦ Design and layout of all front-end websites ✦ Integration of various software applications ✦ Maintenance of internal and remote computer systems ✦ Data Manipulation & Validation (utilising Excel & MySQL database queries) ✦ Automated Stealth Data Collection and Analytical System ✦ Technical meetings with manufacturers & suppliers ✦ CRM system ✦ YouTube video production including green screen and video editingWorked with the following applications; ✦ OpenCart (Open Source eCommerce) ✦ Linnworks (Order Management / Stock Control) ✦ Tradebox (Sage Line 50 Interface) ✦ OsTicket (Open Source CRM) ✦ MailChimp (Email Marketing Software) ✦ WordPress (Blog Software) ✦ Google Analytics (Web Analytics) ✦ Google Tag Manager (Digital Marketing Tool) ✦ Piwik (Open Source Web Analytics) ✦ Navicat (MySQL Database Management) ✦ Livezilla (Online Chat) ✦ Adobe Dreamweaver (Web Development) ✦ Adobe Fireworks (Image Editor)

Cambridgeshire

Responsible for the Operation of a number of eCommerce Platforms which turning over approximately 1 million pounds per year. I was responsible for a number of Internet-based e-commerce stores selling a variety of electrical products from a wide range of manufacturers and suppliers. Core Skills and Achievements ✦ SEO, PPC, social media, email and general Internet-based marketing including Website Analytics ✦ Design and layout of front-end websites ✦ Responsible for all product, copy, supporting information and promotions ✦ Variety of projects including; Launch of Impulse eStore - selling 9,000 office consumables and 130,000 Canon and Brother spare parts, Launch of Brother Store (in association with Brother UK), Launch of DYMO Store (in association with Esselte followed by Newell Rubbermaid), Launch of P-touch Store (in association with Brother UK), Label Megastore - with assistance from Brother UK, Newell Rubbermaid, Zebra, Herma, Avery.

Cambridgeshire

✦ Office Equipment Service & Repair✦ Hewlett Packard Contracted Engineer

Cambridgeshire

Education record

Onc Electronics

ONC and first year HNC in Electronics

Management Training

Education record

Diploma In Studio Engineering