Stephen Booth Email & Phone Number

California, United States

Boston, Massachusetts, Us

Empowering cannabis dispensaries in Northern California to simplify their operations, attract new customers, and grow.I take a "mayor of my TAM" approach by emphasizing in-person and community engagement to network and build strong connections in my territory.I leverage AI to help speed up my ideation and execution to surface challenges, craft messaging and save time creating targeted outreach.

Claymont, Delaware, Us

Helping companies reduce travel spend while keeping their employees happy with Itilite the unified travel and expense platform

San Francisco, California, Us

San Francisco, California, Us

Customer support happens across more channels than ever. But treating these channels as silos and organizing support around tickets leads to poor experiences for the customer and inefficient processes for companies.Gladly was built to create the future of customer support centered around the customer relationship, with a conversation timeline that helps you improve support with less manual effort, and allows brands to provide the radically personal experiences customers want.With Gladly you can -Eliminate ticket duplication -Improve NPS -reduce backlogs and workloads -Drive revenue- I drive outbound pipeline with strategic mid-market accounts in the US West region.- I consult with companies on how Gladly can help them accomplish their business goals from Revenue Generation, Improving the Customer Experience and Driving efficiencies in their contact center.- I act as a "buying quarterback" to guide companies through the sales process and ensure their desired outcome with the Gladly product.

Boston, Ma, Us

I help restaurants save money, get more efficient and grow revenue with Toast's innovative cloud POS + integrated restaurant management platform. I manage a pipeline of deals through the sales cycle from targeted prospecting, discovery, demo, negotiation and closing.I have closed deals ranging up to 100K in ACV with typical deal cycles of 1-3 months from discovery to close. I led my team in ACV attainment for 2018 and exceeded 114% quota attainment for 2019.I maintain the highest close rate of my district and region for inbound and marketing sourced leads. I believe that listening and empathy are key to a good discovery and a doing good discovery is what leads to my high closing rates.Toast is a cloud-based restaurant software (SaaS) company providing a restaurant management and point of sale solution. We help restaurants increase their revenue and drive operational efficiency with a best-of-breed solution.

-I created our content strategy that allowed us to grow our revenue by 300% in 3 years of business.-I document love stories in a way that is equally beautiful and authentic.

San Francisco, California, Us

I engage SMB prospects in the awareness and consideration stage of the buyer's journey to better understand their customer engagement goals and develop strategies for meeting those goals with Zendesk's suite of cloud customer engagement products.I guide prospects through the buying process by leveraging an efficient, product driven SaaS sales approach. I also manage relationships with existing customer accounts, helping them optimize their customer engagement operations and workflows and assisting them in planning and scaling their teams.I regularly demo our customer support and engagement solutions to potential and existing customers via group web conferencing and one-to-many webinars.Zendesk is a cloud SaaS company making customer relationships less complicated.

San Francisco, California, Us

As the first sales development specialist in the North America market for Bime, Zendesk's analytics software acquisition, I generate and qualify opportunities to fuel the Bime Account Executive sales pipeline.As the first to take on the sales development role for cloud BI sales at Zendesk in the US, I create, document, and sharing processes and best practices around cloud SaaS sales development across the global team.-Introducing and advocating for the sales development model-Developing close relationships with Account Executive team to improve sales discovery and streamline lead handoff.Bime is a cloud based BI solution that helps companies analyze the data that matters to get actionable insights and make informed business decisions.

San Francisco, California, Us

I help large businesses discover how they can make their customers happier and support teams more efficient with Zendesk's omnichannel customer support solution.Zendesk is a SaaS software company that delivers a beautifully simple customer support platform which helps over 50,000 companies worldwide deliver exceptional customer experiences.-Managed strategic outbound outreach across multiple industries against performance quotas.-Generated new business opportunities to fuel the Zendesk Enterprise Pipeline-Demonstrated SaaS sales aptitude and product knowledge by earning the distinction of "New Hire Champion"​ for product demo and targeted sales pitch performance.-Conducted Qualifying calls with high level enterprise prospects to evaluate potential opportunities and sales readiness.-Quickly identified potential business use cases and map opportunities across industries, departments and roles to effectively target high level decision makers and executives -Worked closely with account executive to create a comprehensive territory plan

Madison, Wisconsin, Us

Content Strategy. I was promoted into content management for the agency's largest client, directing a team of writers and multimedia content creators responsible for blog and social media content and doubling traffic to the blog.Social Media Advertising. I ran paid advertising campaigns for clients across social networks including Facebook, Instagram and Pinterest that lead to 10x growth in brand engagement.Ad Reporting. Created weekly and monthly reports detailing ad performance and ROI of paid and organic campaignsSocial Strategy. I Managed brand engagement, content publication and promotion across social channels including Facebook, Instagram, Twitter, Pinterest, and LinkedIn.Brand Identity. I lead in the creation of a branding process that enabled our marketing teams to clearly articulate our clients'​ unique value in the market.Branding: I prepared branding guidelines to guide the marketing efforts of the design, content, social and sales teams.Marketing Strategy: I created customer personas and assisted marketing teams in mapping out the buyer's journey to craft effective content marketing strategies for our clients.Sales Enablement: I provided sales training and support to our clients' sales teams effectively engage, qualify and communicate brand messaging with marketing qualified leads.