Microsoft, Redmond, WA 2013 – 2021Senior Replenishment Planner All Surface Product- Microsoft Stores • Managed Surface Device Store and Online Demand forecasting and Replenishment, 250 skus• Lead installation of JDA Demand Forecasting and Replenishment System, Subject Matter Expert • Successfully Launched all 7 Surface generations and 3 new Product introductions.• Maintained 95% in-stock and 90% SMB Fill rate for all active Surface Devices and Accessories.• Key IT lead on all System installations, enhancements, and development of BI tools• Managed device allocation for Small Business to support remote education and remote work• Managed Key KPI’s for In-stock, Fill Rate, Forecast Accuracy and Inventory Reduction• Reduced inventory by 25% by improvement to forecast accuracy and safety stock

US and Canada Store Replenishment- Food, Beverage and Paper• Managed Demand forecasting and Replenishment for 300+ skus across 7500 stores.• Utilized JDA ASR Demand Forecasting and Replenishment Systems.• Created and Manage Key KPI metrics for 95% In-stock Replenishment Performance.• Developed Playbook for 300+ New Store openings ,50 Product launches • Developed Order Management Controls for reducing waste by 20% and improving Margin 5%• Lead Continuous Improvement: Case-pack reduction, Store Profiles to reduce inventory 15%• Lead cross functional change management during system installs and product rollouts.