Stephen Chavez Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Lead and supported the control and reconciliation of multiple client accounts related to credit card migration activities
• Provided subject matter expertise and support in monitoring and processing various tasks related to reconciliation activities
• Disseminated new procedural knowledge by mastering and communicating new procedural updates.
• Worked with management to address process and control gaps, and offered recommendations to create opportunities for improvements

Toronto, Ontario, Canada

• Coached and motivated members of the studio during workouts to facilitate physical and mental growth
• Demonstrated and provided regressions and progressions for each exercise in the workout program
• Corrected and/or optimized exercise form of studio members to prevent injuries

Toronto, Ontario, Canada

• Hosted team touchpoint meetings with engineers, technologists and managers in order to consolidate updated project information as well as strengthen team knowledge base
• Onboarded and trained new Toronto Hydro employees in Team Processes to increase team cohesion, productivity and strengthen team knowledge base by 50%
• Spearheaded implementation of a new Cloud Vendor Management System to increased team task adherence and project foresight by 20%
• Disseminated relevant project and process knowledge to team upon departure by creating 10+ written and video step-by-step guides and tutorials

Toronto, Canada Area

Brampton

• At the Real Canadian Superstore, I had a number of roles, which ranged from processing merchandise to be sold, to ensuring proper inventory placement and rotation throughout the meat section.
• Packaged, weighed and priced goods in order to fulfill customer needs
• Maintained product sections to clearly and neatly display available goods
• Performed cleaning tasks using sanitation equipment

Brampton

• As a Sales Associate for McCarthy Uniforms, my main role was to bring in and service customers and consumers on a face to face basis.
• Performed data entry in order to input customer information into the system’s intranet network
• Handled customer service requests in order to fulfill a customer’s specific needs
• Upsold non-core items such as shoes and accessories in order to exceed expected standard sale targets
• Achieved top sales at $847 per hour and top sales employee (August 2016)