Stephen Churn Email & Phone Number

Decatur, GA, US

United States

Atlanta, GA

• Managed a team of 4 software developers to create and launch a mobile game on the Android market, overseeing the entire development process from concept to release.
• Led cross-functional collaboration between design, development, and marketing teams to ensure alignment with project goals and timelines.
• Utilized Agile methodologies to facilitate iterative development cycles, ensuring efficient progress and timely delivery of project milestones.
• Conducted market research and user testing to inform feature prioritization and optimize the game's user experience for maximum engagement and retention.

Atlanta, Georgia, United States

• Directed grant-funded programming as Lead Navigator at WestCare Georgia.
• Mentored new team members, fostering a supportive work environment.
• Managed daily operations, ensuring smooth workflow and resource efficiency.
• Expanded program reach through strategic partnerships and community engagement, while evaluating program data forinformed decision-making.

Greater Atlanta Area

• Drove customer success and developed opportunities up to $100K by building and managing key relationships within the B2B and SaaS environment for Cisco Security products.
• Provided product consultation and support for Cisco Webex and Security Products, improving customer satisfaction and driving adoption of cloud, services, and software solutions.
• Led lead generation efforts through outbound and inbound interactions, consistently exceeding KPIs and optimizing client acquisition strategies.
• Managed client relationships and communication via Salesforce, email, and calls, ensuring seamless customer experiences and timely follow-up to meet service needs.

Greater Atlanta Area

• Managed daily operations, executing directives with exceptional attention to detail.
• Developed lasting customer relationships through organic engagement to foster retention and loyalty.
• Utilized in-depth product knowledge to satisfy customer inquiries and gain deeper understanding of Blank Label's offerings.
• Provided administrative support, including digital correspondence with customers, managing shipping and receiving via Microsoft Azure, and updating client profiles.
• Assisted in database management and data entry, ensuring accurate and up-to-date client information.

Greater Atlanta Area

• Created and led the award-winning "STEAMSHIP" Program, recognized as "Best Teen Vendor" for five consecutive years by teen participants and City of Parks and Recreation staff.
• Managed program implementation across six different sites annually for three years.
• Collaborated closely with City of Atlanta staff, Teen Program Directors, and Center Directors to ensure compliance with Parks and City Recreation standards.
• Cultivated and maintained valuable relationships with school administrators, government entities, youth organizations, and potential donors.
• Developed and delivered comprehensive staff training, ensuring a high-quality learning environment for teen participants, including computer-related training and resource management.
• Secured resources and donations to supplement program costs, and created budgets for effective financial management.

Acworth, Georgia

• Utilized my extensive knowledge of desktop hardware, software applications, operating systems, and network connectivity to complete various task and projects.
• Resolved a wide range of issue all while maximizing efficient use of computing resources.
• Configured chrome books, laptops, and other equipment for local school systems. Also Maintain, organized, and tracked inventory of processed equipment.
• Tested computers to ensure proper functioning of computer systems.
• Created automated scripts update machines with various configurations.

Atlanta, Georgia

• Proactively devised and executed strategies that targeted recruitment efforts on potential client funnel, resulting in increased community partnerships and intake pipelines.
• Lead quarterly department-wide OA (outreach and admissions) team training. I Provided training for outreach team through presentations, meetings, and documentation.Assisted prospective applicants navigate the.
• Received recognition for Achieving 111% (exceeding established goal) of client program completion and employment. Consistently met monthly intake goals, averaging 83% yearly, and exceeding 60 and 90-day client success.

Greater Atlanta Area

• Manage and coordinate promo specialists team (of 6 to 10 members) at the event site during activations.
• Demonstrated extensive knowledge of client product line (Chevy or Ford flagship vehicle during that year) including key features, packages, technical specs, pricing and all relatively pertinent information specific to.
• Help to create a fun and engaging environment in order to gain the attraction of the crowd. This included coordinating with activation managers and promo specialist to execute contest and giveaways.
• Handled Team player with a positive attitude, and energetic personality.
• Elevated responsibilities included the breakdown and set up of event site, providing training to promo staff, managing and transporting client property and collateral such as fully loaded vehicles, marketing signage.
• Provided daily progress reports and summaries about the event and crowd interactions.

Greater Atlanta Area

• Represent various company brands as an ambassador, including Chevy, at multiple events.
• Provide consumers with accurate information on brand products or services while fostering and fun and open environment.
• Provided daily progress reports and summaries about the event and crowd interactions.
• Utilized EOS touch screen tablets and other onsite wireless devices to record accurate data at events.· Coordinated with event staff and the home office to successfully complete events.

Greater Atlanta Area

• Worked closely with the Senior Designer and marketing staff, including VP of Marketing to complete important projects.
• Created, corrected, and adapted quality marketing collateral for In-Drive and Lifecomm properties to be used in company branding guides and other applications.
• Assisted other HTI departments with sales and training presentations by providing graphical and multimedia support.
• Worked with minimum supervision to accomplish projects set by Senior Designer, while adhering to strict dealings and HTI branding guidelines.
• Frequently communicated with Senior Designer on the status of assigned projects. - Trained closely with Senior Designer to grow my skill-set.

Bachelor'S Degree, Marketing

Associate'S Degree, Web Page, Digital/Multimedia And Information Resources Design

Activities and Societies: Web Raising

Html And Css

Cohort Program, Business Administration And Management, General

Masters Of Science, Cybersecurity