Stephen James

Stephen James Email and Phone Number

Sr. Customer Solutions Manager - Air Science and Tech @ Amazon
Kirkland, WA, US
Stephen James's Location
Greater Seattle Area, United States
Stephen James's Contact Details
About Stephen James

High-performing technology leader offering 12+ years of program/product management, functional analyst and architecture expertise. Well-versed in a variety of customer facing business processes and applications. Confident in ability to collaborate with global, cross-functional teams to solve complex problems.

Stephen James's Current Company Details
Amazon

Amazon

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Sr. Customer Solutions Manager - Air Science and Tech
Kirkland, WA, US
Website:
amazon.com
Employees:
734811
Stephen James Work Experience Details
  • Amazon
    Sr. Customer Solutions Manager - Air Science And Tech
    Amazon
    Kirkland, Wa, Us
    View
  • Gusto
    Head Of Business Systems Analysts, Revenue
    Gusto May 2023 - Present
    Greater Seattle Area
    Lead a team of Business Systems Analysts supporting GTM (Sales, Marketing, and Customer Success) processes and tech stack.
    View
  • Gusto
    Salesforce Product Owner
    Gusto Nov 2022 - May 2023
    Lead Salesforce Product Owner focused on Salesforce Sales and Service clouds.
    View
  • Eaton
    It Program Manager - Salesforce
    Eaton Feb 2022 - Nov 2022
    Cleveland, Ohio, United States
    Program manager leading a team Business Systems Analysts, Project Managers and QA analysts to implement Salesforce Sales, Service (including Field Service Lightning), and Experience Clouds.
    View
  • Eaton
    It Functional Analyst - Sales, Service And Channel Management
    Eaton Jan 2017 - Feb 2022
    Cleveland/Akron, Ohio Area
    Senior Business Systems Analyst focused on understanding business requirements and converting them into technical solutions through collaboration with engineers, architects, sales, customer service, and partner teams.
    View
  • Eaton
    Lead It Analyst - Enterprise Architecture
    Eaton Jun 2015 - Jan 2017
    Cleveland/Akron, Ohio Area
    Lead IT analyst focused on an Enterprise Configuration Management Database (CMDB) and Application Portfolio Management (APM).
    View
  • Eaton
    It Leadership Development Program
    Eaton Jun 2013 - Jun 2015
    Cleveland/Akron, Ohio Area
    IT Leadership Development Program1st Rotation: Customer Facing Center of ExcellenceBusiness analyst focused on Enterprise CRM implementations.2nd Rotation: Mobility Center of ExcellenceTechnical analyst focused on mobile application development.
    View
  • Rocket Technology Innovations
    It Consultant
    Rocket Technology Innovations Dec 2012 - Jun 2013
    Sylvania, Oh
    Collaborated with local small businesses to streamline operations by automating manual processes through software solutions.
  • The University Of Toledo College Of Business
    Desktop Support
    The University Of Toledo College Of Business Aug 2009 - May 2013
    Toledo, Ohio, United States
    Communicated with faculty, staff and students to help troubleshoot and solve technology problems.
  • Eaton
    It Intern - It Learning Management Team
    Eaton May 2012 - Aug 2012
    Moon Township, Pa
    Aided in the training of users in an Enterprise Oracle ERP implementation located at manufacturing plants in Canada.
    View
  • Eaton
    It Intern - Unix/Linux Technologies Team
    Eaton May 2011 - Aug 2011
    Eastlake, Oh
    Led the implementation of an HP management solution at two new $110M state-of-the-art data centers.
    View
  • The University Of Toledo Athletic Department
    Marketing Intern
    The University Of Toledo Athletic Department May 2010 - Aug 2010
    Engaged in direct outreach efforts to promote and sell season tickets for the athletic department, enhancing communication and sales skills.

Stephen James Skills

Information Systems Patch Management Learning Management Art Cisco Technologies Linux Sports Data Center Infrastructure Windows Configurations Sales Computing Operating Systems Applications Students Communication Cell Relationship Management System Upgrades Business Analysis Dmz Access Control Software Pabx Oracle Red Hat Linux Branding Mobile Applications Macro Business Administration Visual Basic Oracle Erp Customer Experience Management Cloud Canada Testing Business Process Cross Functional Team Leadership Training Manufacturing Business Requirements Linkedin Customer Service Systems Management Enterprise Software Technical Support Italy Deployed Project Requirements Gathering Solution Software Lifecycle Ios Management Plants Peer Mentoring Documentation Mobile Computing Project Management Vpn Results Driven Emerging Technologies Reporting Unix Data Migration Customer Facing Servers Deployments Crm Euclid Websites Internal Audit

Stephen James Education Details

  • University Of Toledo
    University Of Toledo
    Business Administration; Information Systems
    View
  • Scuola Di Amministrazione Aziendale
    Scuola Di Amministrazione Aziendale
    Studied Marketing, Management, And Italian Language
  • St. John'S Jesuit High School
    St. John'S Jesuit High School

Frequently Asked Questions about Stephen James

What company does Stephen James work for?

Stephen James works for Amazon

What is Stephen James's role at the current company?

Stephen James's current role is Sr. Customer Solutions Manager - Air Science and Tech.

What is Stephen James's email address?

Stephen James's email address is sj****@****ail.com

What is Stephen James's direct phone number?

Stephen James's direct phone number is +141226*****

What schools did Stephen James attend?

Stephen James attended University Of Toledo, Scuola Di Amministrazione Aziendale, St. John's Jesuit High School.

What skills is Stephen James known for?

Stephen James has skills like Information Systems, Patch Management, Learning Management, Art, Cisco Technologies, Linux, Sports, Data Center, Infrastructure, Windows, Configurations, Sales.

Who are Stephen James's colleagues?

Stephen James's colleagues are Sabrina Benvenuti, Roger Gerdes, Mofijul Ali, Mattia Neroni, Fredrick Hubbard, Pradyumn Bangera, Naveen Dsouza.

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