President
Washington , Dc, Us
Cutting edge SaaS platform performing cross-lingual, conceptual, and persistent search of publicly available data at massive scale. Early investor and operator that drove explosive growth and successful exit at 6x to PE. Led diverse, geographically dispersed teams of ~75 across Sales and Marketing, Customer Experience, 24-hour Watch Floor, and Sales Ops. • Ran lean, cost-effective operations that resulted in Revenue/Employee at exit 2x industry SaaS average.• Presented software demos to a wide range of prospects based on an integral understanding of the use of text analytics across range of use cases: national security, public safety, law enforcement, executive protection, event security, disaster assistance, breaking news, brand reputation, and more. Customersin public domain included FBI, DHS, SOCOM, USAF, Secret Service, State Department, and several Fortune 100.• Closed numerous multimillion-dollar, multi-year enterprise engagements with deal sizes up to $6M.• Led the team to achieve 100%+ net customer retention through upselling and cross-selling along with award-winning user training and onboarding, exemplary support, and continual product enhancements.• Navigated complex issues involving privacy, national security, data use rights, T&Cs among others to close deals with average deal size in excess of $250k per year.• Partnered with GC and CFO to build sales platform and processes for complex subscription SaaS model across multiple products.• Contributed to high-level product design and attendant go-to-market concepts.• Spearheaded a hiring push that grew company through various phases from 10 people to ~150; due to rapid growth, oversaw multiple moves involving complex lease negotiations, as well as office space build out, including a 24-hour watch floor monitoring open-source threats.• Led efforts to support the National Center for Missing and Exploited Children through in-kind donations of software and services.