Stephen Cooper

Stephen Cooper Email and Phone Number

Technical Team Manager @ Rackspace Technology
San Antonio, TX, US
Stephen Cooper's Location
San Antonio, Texas, United States, United States
About Stephen Cooper

Leading a diverse team of 21 at Rackspace Technology, my role encompasses the seamless delivery of OpenStack private cloud operations on a global scale. With a career marked by a strong cybersecurity focus, I bring to the table certified expertise in CompTIA Linux+, Security+, and Network+. My competencies include strategic team management, problem-solving across complex networks, and crafting robust security training programs.At Booz Allen Hamilton, I harnessed my skills to instruct and empower professionals in cybersecurity, translating intricate security controls into comprehensive training. This role, coupled with mission-critical responsibilities at the National Security Agency, has honed my ability to conduct decisive research and data analysis, thereby enhancing operational outcomes and aligning with the strategic goals of our client engagements.

Stephen Cooper's Current Company Details
Rackspace Technology

Rackspace Technology

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Technical Team Manager
San Antonio, TX, US
Stephen Cooper Work Experience Details
  • Rackspace Technology
    Technical Team Manager
    Rackspace Technology
    San Antonio, Tx, Us
  • Rackspace Technology
    Technical Team Manager
    Rackspace Technology Jun 2022 - Present
    San Antonio, Texas, United States
    I manage a team of 21 Architects and Engineers from 4 different countries to deliver OpenStack private cloud operations 24/7 to our client.
  • Booz Allen Hamilton
    Cyber Security Instructor
    Booz Allen Hamilton Oct 2020 - Feb 2023
    San Antonio, Texas Metropolitan Area
  • National Security Agency
    Mission Systems Lead
    National Security Agency Aug 2018 - Feb 2023
    San Antonio, Texas Metropolitan Area
    While performing this role, I have performed duties including server maintenance, data analysis on training and security procedures, secure hardware inventory, software maintenance, client-level hardware and software support, secure mobile devices, and leadership of cyber professionals.
  • United States Air Force
    Client Systems Manager
    United States Air Force Aug 2014 - Aug 2018
    San Antonio, Texas, United States
    In this role, while stationed at Lackland AFB, I led the customer service element of the communications squadron. I also developed and performed data analysis of over 50,000 records, improving metrics and maintenance efficiency. Additionally, I was the training lead, tracking and reporting statistics and progress for over 100 personnel, and training 25 technicians to pass their Sec+ certifications.
  • United States Air Force
    Instructor
    United States Air Force May 2010 - Jul 2014
    Keesler Afb, Ms
    During this role, while stationed at Keesler AFB, I was a Client Systems instructor, as well as developed curriculum and taught the Air Force's only Project Management course. I received numerous teaching awards, became the Air Force's Subject Matter Expert in telephony training, developed curriculum and tests, and received a 100% satisfactory rating from my hundreds of students.
  • United States Air Force
    Telephone Technician
    United States Air Force Aug 2000 - May 2010
    Multiple
    While enlisted in the US Air Force, I began working with telephone and voice technology. While stationed in Japan, Saudi Arabia, Kuwait, Kyrgyzstan, Afghanistan, and Qatar, as well as Illinois I worked and trained with telephone installation and repair, as well as telephone switch work.

Stephen Cooper Skills

Leadership Writing Team Building Social Media Public Speaking Nsa Cybersecurity Cyber Defense Microsoft Powerpoint Teaching Computer Network Operations Microsoft Exchange Data Analysis Technical Leadership Troubleshooting Communication Team Leadership Tableau Strategy Creative Writing Member Of Mensa Microsoft Office Microsoft Access Microsoft Word Wireless Networking Microsoft Excel Network Security Leadership Development Cyber Threat Intelligence Cross Functional Team Leadership Cyber Operations Training Network Administration Microsoft Outlook Change Management Customer Service Microsoft Project Network Architecture Educational Leadership Interpersonal Skills Management Teamwork Cyber Project Management Analytical Skills Vulnerability Assessment Research Problem Solving Security Virtual Private Network

Stephen Cooper Education Details

Frequently Asked Questions about Stephen Cooper

What company does Stephen Cooper work for?

Stephen Cooper works for Rackspace Technology

What is Stephen Cooper's role at the current company?

Stephen Cooper's current role is Technical Team Manager.

What schools did Stephen Cooper attend?

Stephen Cooper attended American Public University, Community College Of The Air Force, Community College Of The Air Force.

What skills is Stephen Cooper known for?

Stephen Cooper has skills like Leadership, Writing, Team Building, Social Media, Public Speaking, Nsa, Cybersecurity, Cyber Defense, Microsoft Powerpoint, Teaching, Computer Network Operations, Microsoft Exchange.

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